Lead Host / Retail Sales - Dawn Manor

Responsible for greeting and seating guests; table turnover guest arrival guest departure and pace of the restaurant; and assisting service staff when necessary. Additional responsibilities include answering questions suggesting/upselling products processing payments keeping the selling floor stocked addressing customer complaints and assisting in the display of merchandise.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Greets guests in a timely and professional manner and escorts guests to tables.
• Answers incoming phone calls; takes reservations and enters into systems.
• Monitors and maintains cleanliness of dining room foyer and restrooms; music types and sound levels; lighting; temperature; floor and side station cleanliness; and spot cleaning.
• Monitors table turnover guest arrival guest departure and pace of the restaurant.
• Responds to guest questions. Provides guest assistance direction and information as needed.
• Performs basic transactions utilizing the point-of-sale system.
• Performs all duties on host checklists.

• Recommends selects and helps locate or obtain merchandise. Answers questions regarding merchandise.
• Computes sales prices totals purchases and receives and processes payments.
• Ensures the cleanliness and organization of designated work areas.

• Complies with company local state and national regulations pertaining to food quality cleanliness and sanitation standards alcohol service and safety.
• Completes all other duties as assigned.

MINIMUM REQUIREMENTS

• Availability to work nights and weekends as needed.
• While performing the duties of this job the employee is regularly required to position self to move about.
• The employee frequently is required to operate and use tools and equipment; and communicate with guests employees and management.
• The employee must move up to 10 pounds frequently.
• Specific vision abilities required by this job include close vision color vision peripheral vision depth perception and ability to adjust focus.

PREFERRED SKILLS & QUALIFICATIONS

• Alcohol service certification or ability to obtain certification within 30 days of hire.

We are inspired by connections. We build genuine authentic relationships with our guests our employees and our partners and provide memorable moments exceptional experiences and operational excellence. Our team must exemplify our company cornerstones of Growing Together:

• Are you committed
• Do you exhibit professionalism
• Do you strive for perfection every day
• Do you accept accountability

The answer to each cornerstone must unequivocally be YES or the foundation weakens and it will be obvious who is not All-In. Being 100% all-in is much easier than being 99.9% or less. Once you make a 100% commitment there are no exceptions. Its a done deal. You never have to think about it again. Ultimately your 100% commitment will determine your progress and happiness within our company.

About Dawn Manor
Dawn Manor is bringing the best of the 19^th century to the Wisconsin Dells. With 5 themed dining rooms and a patio deck we provide a family-friendly dining experience you wont find anywhere else in the Dells. Experience the splendor of 1855 in a new way with all the comforts of the present and all the pleasures of the past.

Dawn Manor is operated by Morrissey Hospitality which is composed of nearly two dozen unique restaurant hotel and event concepts. You are not just getting another job when you join the Morrissey team. You are becoming a part of our team a team that works through challenges together supports and encourages one another lifts their communities and prides themselves on exceptional experiences and genuine hospitality.

Morrissey Hospitality offers our employees exceptional work environments generous pay and benefits and opportunities for education training and advancement. We are only as strong as our people which is why we help you achieve your very best at work in your career and in your life.