Global - Student Assistant

Position Summary
Career Readiness Learning Objectives: Communication: The student worker will learn about and practice varying communication methods to ensure information is reaching various stakeholders. Critical Thinking: The student worker will need to use their critical thinking skills to best understand any questions from a student and to deliver the most suitable answer to the question. The Office of Global Support & Student Engagement ( OGSSE ) student employee will assist with a variety of office-related duties in support of the administrative needs of the department. The student employee will assist the OGSSE in planning and implementing social events and with preparation of departmental publications. He/she will assist the OGSSE staff including the Director Assistant Director and Coordinator with all other duties as assigned. Essential Functions: o To scan and file confidential international student documents utilizing ImageNow software; o To run errands/make deliveries and/or pick-ups from other campus departments; o To schedule appointments answer phone calls greet visitors and answer basic inquiries at the front desk in the Coordinators absence; o To assist the OGSSE in social programming including development advertising and implementation; o To support the development of the OGSSE newsletter; assist with photos ideas or submission of articles; o To assist with and at new student orientation including preliminary preparations and checking-in of students; o To provide peer guidance and support to new international students as they transition to Gannon University.

Physical Demands
Work involves the ability to: occasionally lift carry push pull or otherwise move objects; stand or walk for brief periods; bend and stoop; finger dexterity; eye/hand coordination; ability to see small detail and within arms reach; hear person to person and telephonic conversation.

Required Qualifications
Cognitive: English language reading comprehension skills to understand written instructions article research or other documentation related to job duties; mathematical skills to perform basic calculations; English language oral listening and written communication skills for routine exchange of information with supervisors coworkers other personnel and international students who may be difficult to understand or have limited English proficiency; ability to carry out detailed written or oral instructions; compose brief correspondence; coordinate tasks; evaluate and make decisions regarding independent courses of action. Technical: Skill in using computers to enter and retrieve data; ability to learn ImageNow functions and basic knowledge of Microsoft programs including Outlook Word and Publisher; ability to type/word-process with speed and accuracy; operate office equipment including computer scanner copy machine and telephone. General: Must have dedication patience maturity and positive demeanor in fast-paced office environment; ability to meet deadlines; punctuality and commitment to maintaining established work hours; ability to enter hours worked in timely and efficient manner; must maintain regular communication with International Student Advisor if unable to adhere to established work hours and notify of an absence or necessary change in schedule; ability to maintain confidentiality when working with official student documents or issues discussed in the OGSSE . Experience: Earned educational level equivalent to completion of secondary school education.