RESIDENT DISTRICT MANAGER - St. John Fisher University - Rochester, NY
RESIDENT DISTRICT MANAGER - St. John Fisher University - Rochester, NY
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$ 125000 - 130000
1 Vacancy
Job Description
Location: On campus of St. John Fisher University
Salary: $125000 - $130000
Other Forms of Compensation: Bonus Eligible
At over 300 college & universities around the countryChartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers bound together by a desire to feed hungry minds and prepare students for success.
We are seeking hungry humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you.
Job Summary
Join Chartwells Higher Education as our Resident District Manager at St. John Fisher University in Rochester N.Y. Were searching for a dedicated professional who will lead a team committed to providing high-quality dining experiences and outstanding this role you will have the opportunity to advise lead and collaborate in the daily operations of our large multi-unit food service program including our diverse catering operations. The successful candidate will join a strong experienced team of front-of-house and culinary professionals who have proudly achieved the #1 ranking in Niche for NY state.
The Resident District Manager (RDM) manages the overall dining program including the operational catering and culinary teams and serves as the liaison between Chartwells and the University. Responsibilities include the development and implementation of long-term strategic plans financial oversight and the cultivation of strong client relationships to fulfill our mission to nourish the campus community.
Key Responsibilities:
- Leads manages and inspires a high performing team to deliver excellent service to the students client and community
- Cultivates strong relationships with the client and key campus stakeholders
- Achieves key performance indicators (service excellence employee engagement safety etc.)
- Ensures all dining technologies including POS system and student online ordering systems and as well as meal plan management align with the overall business strategy and ensures the team is proficient in their use
- Fosters a culture of transparency understanding education safety and accountability
- Leads staff development including conducting performance evaluations creating succession planning and maintaining a full understanding of all roles within operation
- Stays current on innovative dining trends and actively participates in conversations with strategic peers about best practices in higher education dining management
- Makes data-driven decisions actively incorporating input from the team and the client.
- Responsible for the financial results for the account and works with leadership to ensure accuracy for reporting forecasting and budgeting processes
- Oversees all functional areas of operation including but not limited to safety marketing nutrition and culinary
- Ensures adherence to local state federal and company policies and conducts unit audits to ensure conformance for key areas (e.g. food storage sanitation)
- Maintains compliance with USDA regulations and guidance for all applicable meal and retail programs along with completing all required reporting on time
- Adheres to contract guidelines the Health Departments regulations company standards and expectations of food quality freshness and presentation.
- Ensures consistent and fair administration of all policies and procedures
- Represents Chartwells team within the district and community; May serve on district leadership team
- Attends key client and community events as necessary
Preferred Qualifications
- Bachelors degree and minimum of three (3) years of management experience preferably in food service or hospitality management preferably with higher education dining experience
- Is well-versed in all aspects offoodservice management with a proven track record of success
- Excellent computer skills and proficiency with Microsoft Office suite mobile technology and POS software
- Has proven track record of leading a business and a team strong customer service and good business and financial acumen
- Demonstrates strong initiative critical thinking integrity and sound judgement
- Possesses excellent communication skills (listening written and verbal) along with proven multi-tasking prioritization and organizational abilities
- Champions the inclusion mindset and is proactive positive professional and resilient
About the University
St. John Fisher University is an independent liberal arts institution that provides a transformative education to approximately 3800 undergraduate masters and doctoral students each year. The Universitys residential campus boasts a robust living and learning community and a successful intercollegiate athletics program. Fisher is a community where all are welcome regardless of religious or cultural background and we are proud of our dining program that provides great food and great service to our students.
Apply to Chartwells Higher Education today!
Chartwells Higher Education is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass we are committed to treating all Applicants and Associates fairly based on their abilities achievements and experience without regard to race national origin sex age disability veteran status sexual orientation gender identity or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities skills tasks or requirements associated with this position. While this is intended to be an accurate reflection of the position posted the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants including those with a criminal history (including relevant driving history) in a manner consistent with all applicable federal state and local laws including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance the San Francisco Fair Chance Ordinance and the New York Fair Chance Act.
Applications are accepted on an ongoing basis.
Chartwells Higher Ed maintains a drug-free workplace.
Associates at Chartwells Higher Edare offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal state and local laws. For positions in Washington State Maryland or to be performed Remotely click here for paid time off benefits information
Req ID:1442926
Chartwells HE
KRISTINA MCCARTHY
reqclassification
Required Experience:
Manager
Employment Type
Full-Time
