Automotive Equipment Technician
Automotive Equipment Technician
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Job Description
Overview
Starting Pay: $23-27/hr plus incentive pay that averages an additional $/year
The global leader in automotive equipment Snap-on Equipment has an immediate opening for a Automotive Equipment Technician. The Automotive Equipment Technician is responsible for overall service call completion within territory. The Automotive Equipment Technician is also responsible for assisting in problem solving equipment installation and repair. Additional responsibilities are below. Serviceable equipment includes:
Wheel Aligners
Wheel Balancers
Tire Changers
Alignment Lifts
Automotive/ General Purpose Lifts
Specialty Lifts
Brake Lathes
Collision Repair Equipment
A/C Units
Responsibilities
- Ability to follow Snap-ons Safety priorities and maintain a safe working environment through awareness and focus.
- Ability to use Rapid Continuous Improvement in day-to-day activities to increase organizational capacity.
- Repair maintain and install equipment in assigned territory and follow clearly established standards for repair response time prioritization and customer communications.
- Assists Associate FST and FST employees with complex customer problems.
- Responsible for call completion and closure for all customers assigned.
- Manage customers equipment needs during and after warranty periods.
- Resolves customer problems and ensures customer satisfaction.
- Sells contracts updates/upgrades and parts in assigned territory.
- Calls on customer prior to warranty or contract termination date.
- Makes cold calls to pursue the sale of service contracts.
- Ability to resolve customer problems and ensure customer satisfaction.
- Schedules regular site visits with customers to provide timely accurate equipment service.
- Administrative duties such as obtain onsite customer signatures inventory management and fleet management.
Collaboration with Snap-on Equipment Sales Force
Qualifications
- Associates degree in a technical field military training or equivalent with 1-5 years of experience.
- Basic knowledge of electrical pneumatics and strong mechanical skills.
- Knowledge of PC Hardware repair.
- Ability to gain knowledge of products serviced by Snap-on Equipment as well as internal procedures.
- Ability to lift 45lbs and work in an environment where frequent walking standing bending twisting kneeling squatting and sitting while driving is required.
- Must have strong communication skills and ability to work directly with customers.
- Must possess a valid drivers license.
- Must possess the ability to work from home and be a self-starter.
- Proficiency in Microsoft Office Suite applications
- Daily travel required (occasional overnight stays)
#IND-SOENA-CWY-O
Required Experience:
IC
Employment Type
Full-Time
