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You will be updated with latest job alerts via emailABOUT HUB INTERNATIONAL:
HUB International Limited (HUB) is one of the largest global insurance and employee benefits brokers providing a broad array of property casualty risk management life and health employee benefits investment and wealth management products and services. With over 18000 employees in 500 offices throughout North America HUB has grown substantially in part due to our industry leading success in Mergers and Acquisitions.
WHAT WE OFFER YOU:
At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization. We offer:
SUMMARY:
The Account Specialists primary responsibility is to establish and grow a close supportive and trusting relationship with the administrative team and employees of Fulton County Schools (FCS). The goal is to educate employees so that they may make informed employee benefit choices and provide support to the administrative team as requested. This position also requires excellence in customer satisfaction to exceed client expectations. This position will be located on-site at Fulton County Schools in Atlanta GA.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Work with FCS to accomplish specific goals and outcomes throughout the new product implementation and ongoing processes.
Consult with FCS to provide education guidance and assistance to implement appropriate employee benefit options.
Proactively seek areas for improvement.
Promptly respond and follow up with client inquiries and issues.
Coordinate client service issues with the appropriate benefit carrier. Serve as the liaison between the client and the carrier.
Maintain a close cooperative relationship with benefit carriers.
Provide FCS with open enrollment support.
Assist with the client new hire orientations enrollments and benefits as needed.
Maintain and update FCS online Employee Benefit Center.
Schedule and help conduct open enrollment and renewal meetings.
Assist with client new hire employee benefits.
Assist with mid-year changes to benefits.
Prepare and present employee benefit training for clients.
Collaborate with fellow Alexander & Company employees to address common issues.
Help with special projects as needed.
Scheduling meetings and arranging for lunches as needed.
Other duties as assigned.
QUALIFICATIONS
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High School Diploma with 3-5 years successful benefits related experience or equivalent combination of education and experience. Must have organizational and problem-solving skills; have excellent client relationship; possess strong customer service orientation skills and be results driven. Must possess a high level of integrity and dependability. Must have knowledge of employee benefits options and possess appropriate insurance licensing.
COMPUTER SKILLS
Experience with MS Office with intermediate/advanced skills with MS Excel or equivalent programs and a working knowledge of employee benefits administration software applications.
CERTIFICATES LICENSES REGISTRATIONS
Must be able to obtain insurance license.
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity national origin religion age color sex sexual orientation gender identity disability or veterans status or any other characteristic protected by local state or federal laws rules or regulations.
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Required Experience:
Unclear Seniority
Full-Time