Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. Our client is a health and wellness organization located in Pittsburgh and operates health insurance plans in Pennsylvania Delaware and West Virginia.
Job Title: Retail Store Temp-CW
Location: Erie PA 16509
Duration: 3 Months
Job Type: Contract
Work Type: Onsite
Job Description:
Individuals in this role
-
Welcome customers into the Medicare Center and point them in the right direction to meet their needs
-
Coordinate sales consultation meetings
-
Maintain friendly and welcoming environment within the centers
-
Work closely with Medicare Center manager to ensure smooth operations and provide daily reports back to corporate office
-
Greet and assist customers coming to the Medicare Center for sales or support
-
Connect customers with the appropriate organizational resource if they are not there for Medicare sales
-
Create customer accounts and enter information in CRM system
-
Set realistic expectations for wait times and alternate options available to the customer
-
Maintain proper stock of sales collateral refreshments and other supplies at the assigned Medicare Center
Required Qualifications
-
Excel in a fast-paced environment
-
Have high attention to detail
-
Desire to impact customer decisions
-
Enjoy a collaborative environment with management support
-
Ability to attend the following paid training programs: Corporate orientation online and classroom training related to our sales process/site operations and job shadowing
-
Proficient computer skills including MS Word and Excel
-
Strong verbal and written communication skills
TekWissen Group is an equal opportunity employer supporting workforce diversity.