Icertis Administrator ____ Remote (Boston, MA) ___ Contract
Icertis Administrator ____ Remote (Boston, MA) ___ Contract
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Job Description
Job Description: We are seeking an experienced Icertis Administrator to manage and support the Icertis Contract Lifecycle Management (CLM) platform. This role will be responsible for system configuration user management troubleshooting and day-to-day administration of the Icertis application. The ideal candidate will possess a deep understanding of contract lifecycle management processes system configurations and integration support.
Key Responsibilities:
- Administer and manage the Icertis CLM platform including user roles permissions and configurations.
- Work closely with legal procurement and business teams to support ongoing contract management needs.
- Maintain system workflows templates clause libraries and metadata fields.
- Monitor and troubleshoot issues related to performance access and integrations.
- Collaborate with Icertis support and internal IT to resolve system bugs release management and upgrades.
- Support UAT testing and change management processes for new features or configuration updates.
- Create and maintain documentation related to Icertis configurations processes and standards.
- Train users on system capabilities enhancements and best practices.
Required Skills & Qualifications:
- Overall IT Experience: 9-12 Years
- 3 years of hands-on experience administering the Icertis Contract Management platform.
- Solid understanding of contract lifecycle management (CLM) workflows and business processes.
- Experience with configuration tasks in Icertis: workflows templates clause libraries metadata etc.
- Familiarity with user access control roles permissions and data security in Icertis.
- Strong troubleshooting skills and ability to resolve system issues efficiently.
- Excellent communication and interpersonal skills to support end-users and collaborate across teams.
- Experience working in agile or ticket-based support environments (e.g. Jira ServiceNow).
Preferred Qualifications:
- Icertis Certified Administrator (if available)
- Experience with Icertis integrations (SAP Salesforce DocuSign etc.)
- Exposure to basic scripting or configuration logic within Icertis
- Prior experience supporting enterprise legal or procurement teams
Employment Type
Full-time
