Enrollment Technician
Enrollment Technician
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Salary Not Disclosed
1 Vacancy
Job Description
Position: Enrollment Technician
Location: Baltimore MD #REMOTE
Duration: C2H
Job Description:
- The Technician Enrollment II is responsible for ensuring that members are accurately enrolled into member enrollment systems in a timely manner and according to the account contract or service agreement for complex accounts.
- To accomplish this the associate in this role may interact and coordinate activity with key client account contacts subscribers Sales Underwriting Finance and Information Technology associates as well as associates aligned to the Account Installation Division.
- Education Level: High School Diploma or GED
- 3 years experience in membership enrollment member services billing claims operations and/or data analysis
- Must be abl
- e to work effectively in a team environment Proficient
- Must be able to adapt swiftly to multiple and rapidly changing priorities Proficient
- Must be able to learn and comprehend details of client accounts process flow diagrams and health insurance enrollment software Proficient
- Must be able to work effectively with large amounts of member enrollment data paying close attention to detail upon entering data into the appropriate system Proficient
- Must be able to utilize Microsoft Office Suite especially Excel Proficient
ESSENTIAL FUNCTIONS:
70% Enroll subscribers and dependents for all lines of business as requested via fax U.S. mail and/or e-mail for complex accounts. Verify enrollment status make changes to membership records research and resolve enrollment system discrepancies process membership terminations and other forms of enrollment events. Complete monthly reconciliation processes and resolve discrepancies in a timely manner.
20% Coordinate with the Account Installation Team as it pertains to member identification card process to ensure cards are not released until all enrollment updates are completed and audited. Coordinate with the Billing Technician to ensure that all group enrollments are processed prior to running the monthly bill.
10% May assist with initial training for new hires and training refreshers for experienced hires.
Thanks & Regards
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LAXMAN
Team Lead - Talent Acquisition
KMM Technologies Inc.
CMMI Level 2 ISO 9001 ISO 20000 ISO 27000 Certified
Employment Type
Full-time
