Job Title: Organizational Change Manager
Location: San Jose CA
Job Type: Contract
Job Description:
We are seeking an experienced Organizational Change Manager to support and lead strategic change initiatives across our enterprise programs. The ideal candidate will have a strong background in change management methodologies and a proven ability to lead cross-functional collaboration communication and adoption strategies to drive business transformation.
Key Responsibilities:
Change Planning &
- Define and execute end-to-end change management strategies aligned with business objectives.
- Conduct change impact assessments and develop appropriate engagement and readiness plans.
- Deliver all change components including stakeholder engagement communications training and reinforcement.
Stakeholder & Cross-Functional Collaboration
- Build strong relationships with executive sponsors business leaders program teams and functional partners.
- Collaborate with IT and business teams to ensure alignment and integration of change efforts.
- Partner with Enablement Field Readiness and Business Change Management teams.
Communication & Training
- Develop and manage communications for various audiences using diverse media (email PowerPoint infographics video).
- Assess training needs and support the development of user readiness materials.
Metrics Reporting & Continuous Improvement
- Track and report key metrics (e.g. readiness indicators adoption rates).
- Incorporate feedback and lessons learned to enhance change efforts.
- Provide post-implementation support (e.g. office hours updated training follow-up communications).
Qualifications:
- Minimum 5 years of experience in organizational change management.
- Experience leading people process and technology change initiatives.
- Strong understanding and practical application of change management principles and methodologies.
- Exceptional communication skills written verbal and visual across all formats and levels.
- Proven experience engaging cross-functional teams and driving end-user adoption.
- Strong collaboration skills across business and IT environments.
- Ability to influence without direct authority.
- Comfortable working in fast-paced evolving environments with resilience and flexibility.
- Experience in tracking and reporting adoption metrics and change impact.
- Post-release support experience preferred.
Preferred Skills:
- Change Management Certification (e.g. Prosci ACMP).
- Experience with Adobe Creative Suite (especially for visual storytelling).
- Intermediate or advanced graphic design skills.
- Familiarity with Field Technology and enterprise-scale programs.
- Proficiency with tools like SharePoint Wiki platforms and change enablement platforms.