Senior Application Support Specialist
Senior Application Support Specialist
Posted on :
29-07-2025
Employer Active
1 Vacancy
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Job Description
Key Responsibilities:
- Provide advanced technical support for Xtel application ensuring smooth operation and minimal downtime.
- Collaborate with cross-functional teams to troubleshoot and resolve complex application issues.
- Monitor application performance and implement improvements to enhance efficiency and user experience.
- Lead the deployment of updates patches and new features ensuring compatibility and stability.
- Mentor junior team members and provide guidance on best practices for application support.
- Document processes solutions and troubleshooting steps for future reference.
Required Skills and Experience:
- Extensive experience in application support preferably 3-5 years with Kantars Xtel
- Strong problem-solving skills and the ability to work under pressure.
- Proficiency in relevant tools.
- Excellent communication skills to liaise with stakeholders and team members effectively.
- A proactive approach to identifying and addressing potential issues before they escalate.
Preferred Qualifications:
- Familiarity with Kantars Xtel application and its functionalities.
- Experience in a leadership or mentoring role within a technical team.
- Certifications in relevant technologies or methodologies.
Xtel
Employment Type
Full Time
Key Skills
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