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1 Vacancy
role: network manager / architect.
location: santa ana ca - day 1 onsite
position overview:
the manager of it network operations will be responsible for the day-to-day operations maintenance and strategic growth of our extensive network infrastructure spanning over 400 retail and distribution locations across the us and canada. this role will lead a team of network professionals manage relationships with telecommunications providers and third-party vendors and play a key role in supporting new location rollouts moves expansions and acquisitions. the ideal candidate will possess strong leadership skills a deep understanding of network technologies and a proven track record of successful network operations in a large-scale geographically dispersed environment.
key responsibilities:
network operations management:
oversee the 24/7/365 operational health and performance of the companys network infrastructure including sd-wan lan wireless and vpn.
lead mentor and develop a team of network engineers and technicians fostering a culture of continuous improvement and operational excellence.
establish and enforce network operations policies procedures and best practices.
monitor network performance identify issues and implement proactive solutions to ensure maximum uptime and reliability.
manage incident response troubleshooting and resolution for all network-related issues.
develop and maintain comprehensive network documentation including diagrams configurations and procedures.
network growth and expansion
lead the network planning design and implementation for new retail stores distribution centers office expansions and acquisitions.
collaborate with internal teams (e.g. real estate construction it project management) to ensure timely and successful network deployments.
manage and coordinate all network-related aspects of location moves closures and renovations.
evaluate and recommend new network technologies and solutions to meet evolving business needs.
vendor and partner management
manage relationships with telecommunications providers (e.g. isps mpls providers) to ensure service level agreements (slas) are met and optimized.
oversee third-party vendors for network installation maintenance and support services.
negotiate contracts and ensure cost-effective solutions while maintaining high-quality service.
security and compliance
ensure network security best practices are implemented and maintained in alignment with company policies and industry standards.
collaborate with the it security team to identify and mitigate network vulnerabilities.
participate in audit and compliance activities related to network infrastructure.
budget management
assist in the development and management of the network operations budget including capital expenditures and operational expenses.
identify opportunities for cost optimization and efficiency improvements within the network infrastructure.
requirements
bachelors degree in computer science information technology or a related field;1 or equivalent practical experience.2
minimum of 7 years of progressive experience in network engineering and operations with at least 3 years in a leadership or management role.
proven experience managing a large-scale geographically dispersed network infrastructure (ideally 100 locations).
strong understanding of networking protocols and technologies including tcp/ip bgp ospf vlans vpns dns dhcp.
experience with sd-wan technologies; velocloud (vmware sd-wan) experience is a significant plus.
experience with cloud networking concepts and platforms; palo alto prisma access and panorama experience is a significant plus.
proficiency with cisco networking equipment; cisco meraki experience is a significant plus.
experience working with telecommunications providers and managing third-party vendor relationships.
strong project management skills with the ability to manage multiple initiatives concurrently.
excellent communication interpersonal and leadership skills.
ability to travel occasionally to remote sites as needed.
relevant industry certifications (e.g. ccna ccnp jncip cissp vcp-nv) are a plus.
preferred skills
experience in the retail or distribution industry.
familiarity with itil frameworks and service management best practices.
LAN Switching,SD-WAN,ISP,Wireless,VPN,Automation,Scripting,Network Security,Basic Security
Full Time