drjobs Sr Desktop Support Technician

Sr Desktop Support Technician

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1 Vacancy
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Job Location drjobs

Richmond - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Role: Sr Desktop Support Tech

Location: Richmond VA (Onsite)

Complete Description

ABOUT THE ROLE

Seeks qualified resource to be responsible for:

  • Considerable knowledge of Microsoft Operating systems; Windows 10 or higher; Working knowledge of MS Office including Outlook and MS365.

  • Considerable knowledge of pc hardware peripherals & networks

  • Ability to use software tools (SCCM Remote Desktop Dameware etc) to remotely connect to workstations.

  • Excellent troubleshooting skills

  • Ability to perform software installations configurations and troubleshooting hardware and software.

  • Considerable knowledge of SCCM/SMS

  • A strong working knowledge of computer systems hardware and software including drivers and bios.

  • Excellent problem-solving analytical and team-working skills.

  • Excellent customer service communication and interpersonal skills.

  • An openness to learning new technologies.

Required/Desired Skills

Skill Required/Desired Amount of Experience Strong working knowledge of computer systems hardware and software including drivers and bios Required 4 Years Excellent problem-solving analytical and team-working skills Required 4 Years Excellent communication and interpersonal skills. Required 4 Years demonstrated ability to obtain feedback from customers to improve training methods. Required 4 Years Running reports and analyzing common complaints and problems. Required 4 Years An openness to learning new technologies. Required 2 Years An openness to learning new technologies. Required 4 Years

Windows 10,MS Office,SCCM,Hardware, and software

Employment Type

Full Time

Company Industry

About Company

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