Client Service Associate
Client Service Associate
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Job Description
Job Description
We are seeking a motivated and personable Client Service Associate to join our team in Columbus OH. The ideal candidate will be the first point of contact for our clients providing exceptional service and support throughout the client journey. This role requires strong communication skills attention to detail and a client-first mindset.
Responsibilities
Serve as the primary contact for client inquiries via phone email and in-person
Provide prompt courteous and knowledgeable support to new and existing clients
Assist clients with documentation scheduling and general service coordination
Maintain accurate records of client interactions and transactions
Collaborate with internal departments to ensure smooth service delivery
Follow up on client concerns and ensure timely resolution
Support onboarding of new clients and help facilitate a positive experience
Qualifications :
Qualifications
Associates or Bachelors degree preferred
1-2 years of experience in customer service administrative support or client relations
Excellent communication and interpersonal skills
Strong organizational and time management abilities
Proficiency in Microsoft Office Suite (Word Excel Outlook)
Ability to multitask and adapt in a fast-paced environment
Detail-oriented with a professional demeanor
Additional Information :
Benefits
Competitive salary: $50000 - $60000 per year
Opportunities for career growth and professional development
Comprehensive training and onboarding support
Health dental and vision insurance
Paid time off and holidays
Collaborative and supportive team environment
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
