T3 Onboarding & Education Specialist
T3 Onboarding & Education Specialist
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Job Description
Build the Future with Us EquipmentShare is Hiring a T3 Onboarding & Education Specialist
Were hiring a T3 Onboarding & Education Specialist to support our Corporate HQ in Columbia MO and were looking for someone whos ready to grow with us bring energy and drive to their work and help us build the future of construction.
The T3 Onboarding and Education Specialist is responsible for designing delivering and maintaining effective training onboarding and implementation programs for both internal teams and external customers of the T3 Fleet Management platform. This role ensures that all employeesfrom Sales to Supporthave the educational resources and onboarding experiences they need to succeed while also equipping new T3 customers with the training and tools necessary to adopt and implement the platform confidently. The Specialist serves as a cross-functional resource partnering closely with product support engineering and customer success teams to keep training content accurate current and aligned with evolving business needs and product developments.
Salary range: $58k-$79k. Factors including past experience and location may affect final compensation rate.
Primary Responsibilities
- Develop and deliver engaging onboarding and training content for internal team members and external T3 customers tailored to specific roles or use cases.
- Conduct live training sessions and build content that accommodates different learning styles and technical backgrounds.
- Facilitate implementation for new customers by configuring user permissions alerts asset management analytics dashboards geofences and related features.
- Create organize and manage a comprehensive library of training resources.
- Ensure training materials are regularly updated to reflect the latest product features workflow changes and business processes.
- Collaborate with product sales and support teams to stay informed of updates and ensure training aligns with current priorities and roadmap direction.
- Serve as a key point of contact for both internal learners and external customers during onboarding offering timely support and guidance.
- Gather feedback from trainees and customer-facing teams to continuously improve training strategies and identify gaps or inefficiencies.
- Track onboarding progress training completion and platform adoption metrics to help measure the success of education initiatives.
- Promote a culture of continuous learning and enablement across all T3 users ensuring long-term confidence and engagement with the platform.
Why EquipmentShare
Because we do things differently and we think youll feel it from day one. Were a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesnt just run our business it also makes your job easier safer and more connected. Whether youre behind the wheel under the hood leading a branch or closing deals tech supports you and you drive us forward.
Were a team of problem-solvers go-getters and builders. And were looking for teammates who take pride in doing meaningful work and want to be part of building something special.
Perks & Benefits
- Competitive compensation
- Full medical dental and vision coverage for full-time employees
- Generous PTO paid holidays
- 401(k) company match
- Gym membership stipend wellness programs (earn PTO and prizes!)
- Company events food truck nights and monthly team dinners
- 16 hours of paid volunteer time per year give back to the community you call home
- Career advancement leadership training and professional development opportunities
About You
You want to be part of a team thats not just changing an industry for the sake of change were transforming it to make it safer more secure and more productive. You bring grit heart and humility to your work and youre excited about the opportunity to grow within a fast-paced mission-driven environment.
Were looking for people who:
- See challenges as opportunities
- Embrace change and continuous improvement
- Bring energy effort and optimism every day
Skills & Qualifications
- Experience developing and delivering training content in live and self-paced formats.
- Proficiency with G-Suite (Docs Sheets Slides Sites)
- Strong written and verbal communication skills for technical and non-technical audiences.
- Effective at managing multiple onboarding or training projects simultaneously.
- Customer-focused mindset with strong interpersonal skills and a passion for education.
- Familiarity with onboarding best practices implementation strategies and adult learning principles.
- Excellent organizational problem-solving and documentation skills.
- Comfortable with cross-functional collaboration and feedback integration.
Education and Experience
- High school diploma or equivalent required; Associate degree or higher in Education Business Communication or related field preferred.
- At least 2 years of experience in training onboarding implementation coordination or customer-facing support roles in a technology-related field.
Physical Requirements
- Must be able to sit for prolonged periods at a desk and work on a computer.
A Workplace For All
At EquipmentShare we believe the best solutions come from a team that reflects the world around us. Our initiative A Workplace For All is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting developing and retaining great people from all walks of life.
We value different backgrounds talents and perspectives. We want you to feel like you belong here because you do.
EquipmentShare is an EOE M/F/D/V.
#LI-Remote
Required Experience:
Unclear Seniority
Employment Type
Full Time
