Commercial Operations Specialist
Commercial Operations Specialist
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Job Description
Are you a current Elekta employee
Please click here to apply through our internal career site Find Jobs - Elekta.
Want to join a team with a mission to improve and save lives
We continually look for motivated and skilled individuals who are interested in supporting our customers healthcare professionals who use our products to help patients and their communities.
We currently have the following opportunity available - please contact us for more details!
We dont just build technology. We build hope for everyone dealing with Cancer.
Are you ready to be at the heart of a dynamic multi-skilled team driving operational excellence and exceptional customer support Elekta is seeking a Commercial Operations Specialist to join our team and act as the key link between our customers and internal departments including Sales Marketing Service and Order Fulfilment.
What youll do at Elekta
As a Commercial Operations Specialist youll ensure seamless operations across service sales marketing and order management processes. Youll be the first point of contact for customers seeking technical support parts and informationproviding high-quality service in line with Elektas standards and mission to improve patient care.
This position offers Hybrid working with flexibility of working from office 3 days a week.
Responsibilities
Sales Support
Serve as the first point of contact for customer queries
Qualify sales leads and support quote creation and distribution
Process sales orders supplier setup POs and invoices
Support customer training requirements including travel and reimbursement
Handle product returns and replacements across all product groups
Service Support
Processing of customer spares orders quote preparation returns and transportation Commercial returns.
Source Management - Source and Seeds ordering exchanges and scheduling communicating with transport providers and customers.
Attend daily management meeting with team to discuss workload and prioritize accordingly
Tender & Contract Management Support
Coordinate tender submissions and documentation
Collaborate with sales legal and finance to manage contract checklists and risk reviews.
Marketing Support
Assist in planning local marketing events and major international conferences (e.g. ESTRO ASTRO)
Coordinate customer visits demos and promotional activities
Customer Satisfaction
Act as the key contact during warranty and service periods
Collaborate to enhance after-sales support and drive customer loyalty
Support initiatives aimed at increasing Net Promoter Scores (NPS)
What you bring
Proficiency in Microsoft Word and Excel (Intermediate to Advanced level)
Experience with ERP/CLM systems (Salesforce preferred; Movex advantageous)
Strong communication skills (written and verbal) in English & Romanian.
Excellent organizational and time management abilities
Ability to work independently and meet tight deadlines
Detail-oriented mindset with a commitment to service excellence
A collaborative spirit aligned with Elektas core values.
We encourage you to apply even if you dont meet every requirementyour unique skills and experiences might be exactly what were looking for!
Why should you join Elekta
In this role you will work for a higher purpose; hope for everyone dealing with cancer and for everyone regardless of where in the world to have access to the best cancer care. You will be part of our international innovative team and given the opportunity to learn and develop.
Hiring process
We are looking forward to hearing from you! Apply by submitting your application and resum in English via the Apply button. Please note that we do not accept applications by e-mail.
Your Elekta contact
For questions please contact the responsible Global Talent Acquisition Partner Nidhi Pousette @.
We are an equal opportunity employer
We evaluate qualified applicants without regard to race color religion sex sexual orientation gender identity or expression genetic information national origin disability veteran status or any other status protected by law in the locations where Elekta operates.
About Elekta
Here at Elekta you will make a difference. We are a MedTech company that provides software and hardware to hospitals and clinics all over the world.
We have a responsibility toward our partners and customers to deliver solutions in a secure and sustainable way. Both when it comes to financial and environmental matters but also for our employees to feel that they bring value wherever in the organization they may work.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
