Call Center Communications Trainer - Cebu City
Call Center Communications Trainer - Cebu City
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1 Vacancy
Job Description
Position: Communications Trainer (Cebu City) Hybrid
Work Arrangement: Hybrid (3 days on site in Cebu City 2 days WFH)
Start Date: ASAP
Account Focus: Talent Skilling
Support Type: Support
Shift Schedule: 12 PM - 9 PM with fixed weekends off
Qualifications:
- Bachelors Degree
- At least 1 year of experience as a Trainer in any field
- Open to process trainers even from non-BPO industries
- Excellent English communication skills
- Exposure to American culture is a plus
Responsibilities:
- Needs Assessment: Assess the current communication skills of individuals or teams to identify areas needing improvement.
- Curriculum Development: Create and develop training materials workshops lesson plans and resources tailored to specific communication needs.
- Training Delivery: Conduct workshops classes and seminars to teach effective communication techniques including public speaking interpersonal skills professional development and interview skills.
- Feedback and Coaching: Offer constructive feedback and coaching during sessions to enhance trainees verbal written listening and body language skills.
Employment Type
Full Time
