Global Lifecycle Campaigns Manager - Marketing Automation and CRM

About Flight Centre Travel Group

Flight Centre Travel Group is one of the worlds largest travel companies with over 12000 employees globally - who we call Flighties. With over thirty brands under our family tree and headquarters in more than twenty countries our roles are diverse and our opportunities are endless. When we say were a great place to work we have the proof to back it up. Over the past 12 years weve been voted a Great Place to Work including one of the Best Workplaces for Wellbeing and Best Workplaces for Women. Together we live and breathe our number one philosophy our people and turn up each day driven by our purpose to open up the world for those who want to see. Put simply were a bunch of travel lovers looking for more travel lovers to join our family.

About the role

This role will support our brands to execute Lifecycle Marketing campaigns across our core markets. The Lifecycle Campaigns Manager will have a strong background in lifecycle marketing CRM and marketing automation. This role will support our global lifecycle initiatives across both brands and drive and is critical for executing innovative lifecycle marketing campaigns to drive customer engagement retention and growth.

About you

• A minimum of 5 years lifecycle marketing experience with a focus on marketing automation.
• Demonstrated success in managing and optimising marketing automation and CRM platforms in a global organisation.
• Excellent written and verbal communication skills - Ability to influence and build relationships with stakeholders at all levels of the organisation - Understanding of the B2B environment
• Knowledge of marketing automation platforms (e.g. Salesforce Oracle Eloqua Account Engagement) and their application to lifecycle marketing.
• Strong understanding of data privacy regulations (e.g. GDPR CCPA) and their application to marketing activities
• Ability to develop and execute long-term lifecycle marketing strategies aligned with business objectives.
• Proficiency inusing analytics tools to measure and optimise campaign performance

Whats in it for you

• Exclusive Travel Discounts: As part of Flight Centre Travel Group you gain access to exclusive industry rates and discounts through our in-house travel team.
• Career Development: With Flight Centre Travel Groups global presence spanning 30 brands in over 20 countries youll have clear career pathways and the resources you need to achieve your professional goals including training and support.
• Vibrant Culture & industry-renowned social events: Experience our fun industry-renowned culture with exciting social events such as monthly awards nights global conferences end-of-financial-year balls and more.
• Active Hour: Prioritise your well-being with an hour dedicated each week to focus on your fitness or personal wellness.
• Comprehensive Health Cash Plan: Get reimbursed for a variety of medical services including dental optical and chiropractic care with our bronze-level health cash plan.
• Health & Wellbeing Challenges: Stay engaged with monthly health and wellbeing challenges designed to keep you motivated and healthy.
• Financial Wellbeing Support: Access expert financial services including mortgage advice regulated financial guidance and money coaching to help you manage your finances.
• And Much More: Enjoy a range of additional benefits including company-matched charitable donations an excellent pension scheme share options an electric vehicle scheme and a variety of salary sacrifice benefits.

Our number one philosophy is Our people. Flight Centre Travel Groups promise is to provide an environment with equality of respect dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society.

We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at .

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