Alumni Association Guest Experience Coordinator
Alumni Association Guest Experience Coordinator
Posted on :
29-07-2025
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1 Vacancy
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Job Description
Position Summary
The South Dakota State University (SDSU) Alumni Association is seeking a friendly and professional individual to join our team as a Guest Experience Coordinator. The position will support the Alumni Association by serving as the first point of contact for alumni students and visitors. The Guest Experience Coordinator position plays a crucial role in representing the Alumni Association and providing exceptional customer service. This position offers an exciting opportunity to engage with the SDSU community and contribute to the overall success of the Alumni Association.
Essential Duties and Responsibilities
This position is based at the SDSU Alumni Association office located in Brookings South Dakota. The work environment is professional and collegial with frequent interaction with staff alumni students and other visitors.
Education and Experience
Experience in an office setting preferred but not required.
Typical Physical Demands
Requires sitting standing bending reaching and some lifting (up to 40 pounds) such as chairs setting up tables tailgating equipment and other office supplies and inventory. Requires manual dexterity sufficient to operate standard office machines such as computers copy machine/printer credit card payment terminal calculators the telephone and other office and/or clerical equipment. Requires a normal range of hearing and vision.
Work Schedule
This position requires a commitment of up to 20 hours per week and is based in Brookings SD. The work schedule will fall within the standard Alumni Association office hours of Monday through Friday 8 a.m. to 5 p.m. except for event duties scheduled during nights and weekends.
Employee Statement of Understanding
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Regular attendance is required in this job. This document does not create an employment contract implied or otherwise other than an at will employment relationship. The SDSU Alumni Association is an Equal Opportunity Employer.
About the Alumni Association
The SDSU Alumni Association is an independent not-for-profit organization non-dues association that welcomes all graduates former students faculty staff and friends of South Dakota State as well as students to be SDSU Alumni Association members. We strive to connect alumni to SDSU and each other through the promotion of the University and by providing valuable benefits services and resources to members. The SDSU Alumni Association embraces each one of its more than 100000 alumni and friends who are proud to be Jackrabbits. We are a highly diverse and global family that is an influential force in both keeping States traditions alive and advancing South Dakota State University.
The South Dakota State University (SDSU) Alumni Association is seeking a friendly and professional individual to join our team as a Guest Experience Coordinator. The position will support the Alumni Association by serving as the first point of contact for alumni students and visitors. The Guest Experience Coordinator position plays a crucial role in representing the Alumni Association and providing exceptional customer service. This position offers an exciting opportunity to engage with the SDSU community and contribute to the overall success of the Alumni Association.
Essential Duties and Responsibilities
This position is based at the SDSU Alumni Association office located in Brookings South Dakota. The work environment is professional and collegial with frequent interaction with staff alumni students and other visitors.
- Greet and welcome visitors alumni and students in a warm and professional manner.
- Provide information and assistance to visitors regarding Alumni Association programs events services and resources.
- Answer and direct incoming calls to the appropriate staff members.
- Provide administrative support for the Alumni Association staff including (but not limited to) arranging meetings conducting data entry assisting in marketing projects and completing tasks to support the SDSU Alumni Mentor Program.
- Participate in Alumni Association SDSU and SDSU Foundation events which will require night and weekend availability.
- Assist with event registrations including collecting payments managing attendee lists and providing event information.
- Collaborate with Alumni Association staff to ensure efficient communication and coordination.
- Open the Alumni Association office at the beginning of the day and/or complete the closing process to ensure the office is locked and secure at the end of the day.
- Manage and distribute incoming and outgoing mail packages and deliveries.
- Maintain a tidy and organized reception area ensuring it reflects a professional image.
- Schedule and coordinate appointments meetings and conference room reservations.
- Uphold and promote the values and mission of the SDSU Alumni Association.
- Other duties may be assigned to meet the organizations needs.
Education and Experience
Experience in an office setting preferred but not required.
Typical Physical Demands
Requires sitting standing bending reaching and some lifting (up to 40 pounds) such as chairs setting up tables tailgating equipment and other office supplies and inventory. Requires manual dexterity sufficient to operate standard office machines such as computers copy machine/printer credit card payment terminal calculators the telephone and other office and/or clerical equipment. Requires a normal range of hearing and vision.
Work Schedule
This position requires a commitment of up to 20 hours per week and is based in Brookings SD. The work schedule will fall within the standard Alumni Association office hours of Monday through Friday 8 a.m. to 5 p.m. except for event duties scheduled during nights and weekends.
Employee Statement of Understanding
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Regular attendance is required in this job. This document does not create an employment contract implied or otherwise other than an at will employment relationship. The SDSU Alumni Association is an Equal Opportunity Employer.
About the Alumni Association
The SDSU Alumni Association is an independent not-for-profit organization non-dues association that welcomes all graduates former students faculty staff and friends of South Dakota State as well as students to be SDSU Alumni Association members. We strive to connect alumni to SDSU and each other through the promotion of the University and by providing valuable benefits services and resources to members. The SDSU Alumni Association embraces each one of its more than 100000 alumni and friends who are proud to be Jackrabbits. We are a highly diverse and global family that is an influential force in both keeping States traditions alive and advancing South Dakota State University.
Required Experience:
Junior IC
Employment Type
Part-Time
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