DescriptionWe are searching for aCertified Medical Assistant (CMA)Shadow Creek Ranch someone who works well in a fast-paced this position you will provide clinical support for patients in the hospitals various ambulatory settings promoting cost effective age appropriate safe and high-quality family centered care.
Think youve got what it takes
- Knowledge of medical terminology medical assistant/outpatient care tasks and customer service concepts
- Ability to demonstrate excellent interpersonal communication customer service and problem-solving skills and operate basic medical equipment
Qualifications
- High school diploma or GED
- Graduation from a medical assistant or emergency medical technician program OR Documentation from the licensing authority confirming that medical assistant/emergency medical technician education is not a requirement for certification
As part of our commitment to maintaining a safe and healthy workplace all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards.
Licenses and Certifications
- BLS - American Heart Association
- One of the following:
- CCMA - Cert-Cert Clinical MA - CCMA National Health Career Association (NHA)
- CMA-AAM - Cert-Cert Medical Assistant American Association of Medical Assistants (AAMA)
- CMA-C - Clinical Medical Assistant Certification American Medical Certification Association (AMCA)
- EMT - Emergency Medical Tech Texas Department of State Health Services
- EMT-A - Advanced EMT Texas Department of State Health Services
- EMT-B - Emergency Medical Tech-Basic Texas Department of State Health Services
- EMT-I - Emergency Medical Techn-Interm Texas Department of State Health Services
- EMT-P - Emergency Medical Tech-Paramedic Texas Department of State Health Services
- LIC PAR - Licensed-Paramedic Texas Department of State Health Services
- NCMA - National Cert Med Assistant National Center for Competency Testing (NCCT)
- NRCMA - National Registered CMA National Association of Health Professionals (NAHP)
- RMA - Registered Medical Assistant American Association of Medical Personnel American Allied Health American Medical Technologists or American Registry of Medical Assistants
Preferred Qualifications
- 1 yr. of related experience
Demonstrates SMILES and AIDET philosophies to patients families and coworkers
- Acknowledges the customer
- Identifies self
- Gives customer a time expectation
- Keeps customers informed by explaining all tasks processes and procedures
- Thank the customer
- Adheres to Standards of Behavior
- Tasks are measured by observation of evaluator
Responsibilities:
- Assist in the collection of patient/family data that may include biophysical psychosocial developmental cultural and environmental information per practice protocol
- Collect and document vital signs BMI height/weight and reason for visit with complete accuracy
- Document current medications allergies and other information in the electronic health record
- Prepare patients for examination and assist provider as directed during treatments examinations and testing as directed by the provider
- Document all interventions per practice protocol
- Call in and/or send electronic prescription refills as directed
- Assist provider during office emergency patient care
- Keep rooms stocked with supplies and notify managers when supplies are low
- Participate as a member of the care team working with each member of the team to meet the goals of the patient and participate in daily huddles and monthly staff meetings
- Coordinate patient care by following up on lab results ER visits et cetera
- Identify patients eligible for Vaccines for Children program and follow procedures for accurate documentation and management
- Assess patients eligibility for referral by verifying coverage with payer prior to initiate referral
- Manage the outstanding orders report and lab error work queue to assure results are received
- Provide superb customer service