Corporate Vice President & Channel Head HR
Corporate Vice President & Channel Head HR
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Job Description
About Max Life Insurance:
Max Life Insurance Company Limited is a Joint Venture between Max Financial Services Limited and Axis Bank Limited. Max Financial Services Ltd. is a part of the Max Group an Indian multi business corporation.
Max Life offers comprehensive protection and long-term savings life insurance solutions through its multichannel distribution including agency and third party distribution partners. Max Life has built its
operations over almost two decades through need-based sales process a customer-centric approach to engagement and service delivery and trained human capital.
As per public disclosures during the financial year 2019-20 Max Life achieved gross written premium of Rs. 16184 crore. As on 31st March 2020 the Company had Rs. 68471 crore of assets under management (AUM) and a Sum Assured in Force of Rs. 913660 crore.
For more information please visit the Companys website at
We Stand for:
Caring
A compassionate leader who demonstrates appreciation for diversity in thoughts and approach towards people as well initiatives eliminates biases to promote meritocracy. A coach who inspires people to excel and sets a culture of high performance.
Collaboration
A boundary-less leader who is capable of identifying & leveraging expertise of team members for superlative outcomes thus delivers to the organizations ask. A leader who addresses challenges with a solution oriented approach to create win-win partnerships within & outside teams through inspired cooperation and teamwork.
Customer Obession
A leader who embodies Customer and keeps him at the core of all deliverables. Proactively anticipate customer needs and implement strategies to provide best in class customer experience.
Growth Mindset
An ambitious leader who can sponsor game changing ideas and rally the team to turn them into a reality. A leader who challenges the status quo takes bold & creative actions to manage complex issues & achieve high impact goals by pushing self and others and raise the bar on performance.
People Leadership
A peoples leader who inspires their teams to stretch themselves and achieve their true potential. A leader who create leaders by coaching empowering & motivating them to deliver superior business outcomes.
Max Life Insurance is an Equal Opportunity Employer and promotes inclusion and diversity.
Job Description
Job Title
CVP & Head HR Partnership Channels & Strategic Alliances
Location
Gurugram
Department
Human Resources
Function
Distribution
Reporting to
EVP & Head HR Distribution DEI
Band
3B
Function Summary
The Channel Head HR is responsible for managing the entire channel(s) allocated to the incumbent. S/he will be responsible for attracting engaging and retaining a team of competent employees creating a high performance and positive work culture.
Job Summary
Reporting to the Head of Distribution HR the incumbent will be Head of HR for Partnership Channels & Strategic Alliances comprising of more than 5000 employees the incumbent will work directly with Channel Leadership drive and own world class HR Agenda and deliver HR best practices and commercially focused HR solutions that support the business area.
S/he will be responsible for attracting engaging and retaining a team of competent employees creating a high performance and positive work culture.
The incumbent will work in partnership with respective Heads to provide specialist coaching support & influence that enables key Business deliverables.
Key Responsibilities
HR Representation in Leadership Team
- Positively influence business heads that they are aligned to the people agenda and also ensure people strategy dovetails with the business strategy
HR Strategy for Respective Channels
- Conceptualize and deploy HR strategy for Channel to support Business Plans
- Develop and deploy an effective Manpower Plan
- Ensure quality of hire
- Ensure key Talent Retention
- Conceptualize and deploy Employee Engagement Initiatives
Organizational Design
- Assist Channel leadership to determine and deploy the most effective organisational structure addressing business requirements
- Track to Budget vs. actual and contribute to Productivity and Cost effectiveness
Talent Management and Development for all Channel employees
- Operationalize OTR (Organization Talent Review) for the Channel
- Create and execute the succession plan for key roles
- Engage and develop Best bets
- Effective execution of MDR (Management Development Review) framework
- Enable training and development of all employees (TNA delivery and feedback)
- Promote internal mobility and gender diversity
Build Organization Culture and Reinforce Values
- Institutionalize Organizational Values in employees and processes
- Embed effective implementation of Rewards framework including customer centricity
- Leverage employee engagement activities to build organization culture
- Ensure unbiased investigation and compliance with the policy and process and closure of issues reported
Performance & Compensation Management
- Oversee implementation of annual performance appraisal process in order to ensure timely completion of performance management cycle.
- Drive moderation of ratings for Channel and assist the business heads in making promotion decisions
- Support business in decision making (Fitment) & allocation of compensation quantum for Channel. Effectively use JE (Job Evaluation) and Market benchmarks
- Deploy and monitor effectiveness of Performance review process and compensation actions
Employee Relations and Communication
- Institutionalize employee relation forums that provide opportunity to employees to connect and bond with management and peers
- Enable productive organizational climate
- Enable openness and two-way communication between employees and management through communication forums such as town halls skip level meetings focused group discussions
- Enable employee engagement by executing action plan emerging from employee surveys
- Handle grievances
- Provide coaching & counseling to build a motivated team; and ensure smooth & cordial relations
HR Policy Deployment & development
- Equip business with appropriate tools & knowledge to effectively manage people in line with the plans eg Performance Management Career Management etc
- Identify how existing HR policies / systems & processes can be tailor made to channel specific needs
- Ensure alignment with all statutory requirements
Project Management
- Provide project management support & HR expertise to the business with specific related projects outside of the people plans identify strategic people issues in partnership with key clients & support them with advice & expertise to resolve these matters. Contribute to the delivery of business area on key performance indicators
Provide Training & Coaching as required
- Ensure identification of key developmental gaps & work with MDP team to ensure that the right resolutions is identified & created which is effectively deployed to meet the business needs
Key skills required
- Analytical & process orientation
- Strong presentation & articulation
- Ability to influence and align
- Ability to think creatively
- Networked externally
- Managing intersections and balancing multiple priorities
- Robust business understanding
- Team Player
Desired Qualifications
- Master of Business Administration or Equivalent Degree with 20 years of experience in relevant field
- Exposure to retail / banca sales Human Resources environment within BFSI preferred
About Axis Max Life Insurance
Axis Max Life Insurance Limited formerly known as Max Life Insurance Company Ltd. is a Joint Venture between Max Financial Services Limited (MFSL) and Axis Bank Limited. Axis Max Life Insurance offers comprehensive protection and long-term savings life insurance solutions through its multi-channel distribution including agency and third-party distribution partners. It has built its operations over two decades through a need-based sales process a customer-centric approach to engagement and service delivery and trained human capital. As per the annual audited financials for FY2023-24 Axis Max Life Insurance has achieved a gross written premium of INR 29529 Cr. For more information please visit the company website at .
#ComeAsYouAre LGBTQIA and PwD candidates of all ages are encouraged to apply
Required Experience:
Chief
Employment Type
Full Time
