Lead â After Hours Outreach
Lead â After Hours Outreach
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Salary Not Disclosed
1 Vacancy
Job Description
- Townsville location
- Maximum term contract until 30 June 2026
- Salary packaging benefits
About Red Cross
Australian Red Cross is part of the worlds largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity.
The opportunity
The Afterhours Outreach Program operates with teams of two conducting assertive outreach within community in shifts both before and after business hours. The team drive and complete foot patrols in various locations based on referrals and data provided by other stakeholders in the homelessness space including the Red Cross Homelessness Hub Community Patrol and the Council. The team will offer information and referrals and assess those in particularly vulnerable situations with the possibility of putting them into emergency accommodation if needed. You will operate from a strengths based and capacity building framework to ensure the promotion of social inclusion human rights participation and consumer choice.
In this position you will lead and supervise a dedicated team of Case Workers who provide advocacy and referral to housing and support agencies support with personal and practical needs crisis intervention and regular case reviews.
What you will bring
- Demonstrated experience in leading a team
- Experience within the community care sector
- Well developed interpersonal skills including excellent communication skills catering for diversity within the team and with the ability to express ideas clearly listen effectively and provide feedback constructively
- Demonstrated knowledge and/or experience in providing programs to clients from diverse backgrounds and cultures
- Relevant degree with experience in social work or community services or equivalent or less formal qualifications with specialised skills in relevant field
- A current employee Working with Children Check
Why work with us
Work for purpose know that the work you do enables Red Cross to support and empower people and communities in times of vulnerability.
Red Cross respects values and encourages diversity. We believe that diversity in our people enriches our organisation as well as the impact we have.
Benefits that act for you while you act for humanity
Financial wellbeing: In addition to your salary you can take advantage of salary packaging that could provide you with a great way to reduce the amount of tax you pay - and get more from your salary. You can salary package up to $15900 for living expenses (such as rent groceries utility bills); up to $2650 for holiday accommodation and meals when dining out; Novated car leases; superannuation and purchase additional annual leave.
Health & Wellbeing: You can tap into specialist advice for nutrition sleep resilience and mindfulness as well as access to guided meditation and other wellbeing programs.
Work/Life Flexibility: You can access flexible working arrangements paid Me day just for you and a wide range of other paid leave options
Career development: Access to ongoing learning training and development courses
Further information
This role is covered by the Social Community Home Care and Disability Services Award - Level 5.
For additional enquiries please contact Jessica Kennedyon for a confidential discussion.
Applications close:30 July 2025
While we appreciate all interest in our organisation we wont engage with or accept candidates from agencies or consulting firms on this occasion.
Job Ref #: 12725
Other details
- Job familyCommunity & Social Services
- Job functionPeople Leader
- Pay typeSalary
Employment Type
Full-Time
