Telecalling Executive
Telecalling Executive
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Job Description
Key Responsibilities:
Make outbound calls to prospective customers to promote products/services
Handle inbound customer queries with professionalism
Maintain and update customer databases
Follow up on leads and convert them into appointments or sales
Achieve daily/weekly call targets and maintain call quality standards
Maintain call records and share daily reports with the supervisor
Requirements
Minimum 6 months of tele calling or customer service experience
Fluency in English is mandatory
Strong communication and interpersonal skills
Ability to handle rejections and remain confident
Basic computer knowledge (MS Excel CRM tools preferred)
Must be a quick learner and adaptable
Preferred Attributes:
Self-motivated and result-driven
Friendly and courteous attitude over the phone
Ability to work independently as well as in a team
Minimum 6 months of telecalling or customer service experience Fluency in English is mandatory Strong communication and interpersonal skills Ability to handle rejections and remain confident Basic computer knowledge (MS Excel, CRM tools preferred) Must be a quick learner and adaptable Self-motivated and result-driven Friendly and courteous attitude over the phone Ability to work independently as well as in a team
Employment Type
Full Time
