Protective Services Specialist 3 (PCN 063069)
Protective Services Specialist 3 (PCN 063069)
Posted on :
26-07-2025
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1 Vacancy
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Job Description
Job Description
**THE RECRUITMENT PERIOD FOR THIS VACANCY HAS BEEN EXTENDED**
Effective July 1 2025 the wage for this position increased by 3%. The wage listed in this job posting reflects the increase.
The Department of Family and Community Services
Office of Childrens Services (OCS)is
recruiting for full-time Protective Service Specialist 3in Juneau Alaska
What You Will Be Doing:
This position is the Southeast Alaska Indian Child Welfare Act (ICWA) Specialist and is a liaison between OCS and the Southeast Tribes. The incumbent is responsible for developing and maintaining relationships and partnerships with all Alaska Native and American Indian Tribes Native Organizations Tribal grantees within the region and Native community resources. The incumbent is responsible to consult with OCS workers and supervisors on removals and placement changes of Alaska Native children and youth to ensure that the state is complying with Federal ICWA law. Additional duties include scheduling and facilitating various meetings and case reviews.
Our Mission Values and Culture:
The Mission of the Office of Childrens Services is: Ensuring the safety permanency and well-being of children by strengthening families engaging communities and partnering with Tribes.
TheOffice of Childrens Services is dedicated to a diverse and inclusive workforce where safety and wellbeing are paramount. Employees all contribute to building a culture where everyone is valued treated equitably and treated respectfully.
Everything we do is underpinned by ourCore Values.
Benefits of Joining Our Team:
Protective Services Specialists have a very challenging job that can be stressful at times but there are few occupations that offer more opportunities to learn new things about families your communities and yourself. We work as a team through collaboration towards common goals to serve positive outcomes for families. We strive for a tight knit group offering support to one another and contributing to a positive atmosphere. The Office of Childrens Services has great potential for career advancement.Your first 12 months in the agency are probationary and considered a training period with formal and on-the-job training with your supervisor and your colleagues.
Full-time benefits of this position include but are not limited to: Insurance Benefits; Retirement Benefits; Paid Leave; and twelve paid holidays per year. Please see the benefits tab on this posting for more information.
The Working Environment You Can Expect:
This position is located in the Juneau Field Office on Mendenhall Mall Road which is in the heart of Mendenhall Valley and within walking distance to several amenities.
For information on the Juneau community (including schools hospitals and housing) please review theAlaska Community Profiles.
Who We Are Looking For:We are interested in candidates who possess some or all of the following position specific competencies:
Analytical Thinking/Problem Solving: Uses a logical systematic and sequential approach to address problems or opportunities or manage a situation by drawing on ones knowledge and experience base and calling on other references and resources as necessary.
Customer Service: Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement.
Integrity/Honesty: Behaves in an honest fair and ethical manner. Shows consistency in words and actions. Models high standards of ethics.
Interpersonal Skills: Shows understanding friendliness courtesy tact empathy concern and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult hostile or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity race gender disabilities and other individual differences.
Technical Credibility: Understands and appropriately applies principles procedures requirements regulations and policies related to specialized expertise.Special Note
- All positions require valid ID and successful completion of a background investigation including fingerprinting and a criminal records check.
- The successful candidate may be required to attend multiple training courses normally located in Anchorage.
To view the general description and example of duties for a Protective Services Specialist 3 please go to the following link: QualificationsAny combination of education and/or experience that provides the applicant with competencies in
- Analytical Thinking/Problem Solving: Uses a logical systematic and sequential approach to address problems or opportunities or manage a situation by drawing on ones knowledge and experience base and calling on other references and resources as necessary.
- Customer Service: Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement.
- Integrity/Honesty: Behaves in an honest fair and ethical manner. Shows consistency in words and actions. Models high standards of ethics.
- Interpersonal Skills:Shows understanding friendliness courtesy tact empathy concern and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult hostile or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity race gender disabilities and other individual differences.
- Oral Communication: Makes clear and convincing oral presentations. Listens effectively; clarifies information as needed.
- Writing:Recognizes or uses correct English grammar punctuation and spelling; communicates information (for example facts ideas or messages) in a succinct and organized manner; produces written information which may include technical material that is appropriate for the intended audience.
- Technical Credibility:Understands and appropriately applies principles procedures requirements regulations and policies related to specialized expertise.
equivalent to those typically gained byTraining in a social science behavioral science health science guidance and counseling or a closely related field and/or progressively responsible professional experience providing assistance information or referrals to the general public related to social services health care or legal services; in child adult family or group case management licensing or probation services; or providing care or services to delinquent juveniles.Typically gained by means the prevalent usual method of gaining the competencies expected for entry into the job.Training and education in this guidance are synonyms for the process of acquiring knowledge and skills through instruction. It includes instruction through formal and informal methods (such as classroom on-line self-study and on-the-job) from accredited and unaccredited sources and long-duration (such as a post-secondary degree) and short-duration (such as a seminar) programs.Progressively responsible means indicating growth and/or advancement in complexity difficulty or level of responsibility.Professional experience means work that is creative analytical evaluative and interpretive; requires a range and depth of specialized knowledge of the professions principles concepts theories and practices; and is performed with the power or right to decide or act according to ones own judgment.Special Note:
Some positions require a valid Alaska drivers license and/or a background investigation including fingerprinting. These requirements will be indicated at the time of recruitment.Additional Required Information
At time of interview applicant is requested to submit:
- A copy of academic transcripts (unofficial are acceptable but must include the institution name/URL on documents provided) if required to meet minimum qualifications.
- A list of three (3) professional* references including daytime telephone numbers and email address; at least two (2) of these must be from a current or former supervisor.
- Professional is defined as a supervisor or an individual who has direct knowledge of your work performance.
Please read the below information carefully. This applies to your application submission.
NOTE:Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety.Noting see resume or CV or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.
EDUCATION
To verify education being used to meet the required minimum qualifications you must fill in the Education section of the application. If you have not obtained a degree please indicate the number of units completed. Copies of transcripts are required to verify educational credentials being used to meet the minimum qualifications for a position and are required with each application. (Unofficial are okay please ensure that the institution/URL name is listed on the transcripts). Transcripts can be attached at the time of application provided at the time of interview or if not provided transcripts will be required prior to appointment.
SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION
Education completed in foreign colleges or universities may be used to meet the above requirements if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value or full value is given in subject areas applicable to the curricula at the state university.It is your responsibility to provide such evidence when applying. Omission of required documentation listed will result in an incomplete application and you will not receive further consideration.
WORK EXPERIENCE
When using work experience not already documented in your application please provide the employer name your job title dates of employment and whether full-or part-time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. Work experience needed to meet the minimum qualifications must be documented in the application. If the application does not support minimum qualifications the applicant may not advance to the interview and selection phase of the recruitment. A resume will not be used to determine that minimum qualifications have been met for the position in which you are applying.
If you are currently or previously been appointed to a flexibly staffed position please ensure your work experience within a flexibly staffed position indicates the actual dates employed at each level. Ensure your time and any subsequent flex promotion(s) are documented as a separate position. This is required as there are minimum qualifications that require experience at a particular level in which the lower level may not be considered. If this information is not accurately reflected in your application this may cause the processing of your application for consideration to be delayed.
LEGAL EMPLOYMENT
The States online recruitment system Workplace Alaska requires applicants to certify that they have a legal right to accept employment in the United States. It is the responsibility of the employee to maintain the appropriate documentation to accept or continue legal employment. The State of Alaska does not function in the role as an employer sponsor.
The State of Alaska does not provide VISA Employer sponsorships.
RECRUITMENT SCOPE
This position is open to Alaska Residents only. Please check ourresidency definitionto determine if you qualify.
APPLICATION NOTICE
You can ONLY apply for this position through the Workplace Alaska website or via hardcopy application. If you accessed this recruitment bulletin through a job search portal such as AlaskaJobs or any other database you MUST use a Workplace Alaska online or hardcopy application to successfully apply. Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska How to Apply webpage found here: regarding the application process can be directed to the Workplace Alaska hotline at (toll free) or (907) 465- 4095.If you choose to be contacted by emailplease ensure your email address is correct on your application and that the spam filter will permit email from the domains.For information on allowing emails from the domains visit the Lost Password Help page located at STATEMENT
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodation auxiliary aides or services or alternative communication formats please call 1- in Juneau or TTY: Alaska Relay 711 or 1- or correspond with the Division of Personnel & Labor Relations at: P. O. Box 110201 Juneau AK 99811-0201. The State of Alaska is an equal opportunity employer.Contact Information
WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE
Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1- (toll free) or if you are located in the Juneau area. Requests for information may also be emailed to
For applicant password assistance please visit: specific information in reference to the position please contact the hiring manager at:Susan Johnson
Administrative Officer
Phone:
Required Experience:
Unclear Seniority
Employment Type
Full-Time
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