Director of Engineering Operations
Director of Engineering Operations
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$ 192500 - 275000
1 Vacancy
Job Description
About Zscaler
Serving thousands of enterprise customers around the world including 45% of Fortune 500 companies Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the worlds largest security cloud Zscaler accelerates digital transformation so enterprises can be more agile efficient resilient and secure. The pioneering AI-powered Zscaler Zero Trust Exchange platform which is found in our SASE and SSE offerings protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users devices and applications in any location.
Named a Best Workplace in Technology by Fortune and others Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative and you are passionate about building and innovating for the greater good come make your next move with Zscaler.
Our Engineering team built the worlds largest cloud security platform from the ground up and we keep building. With more than 100 patents and big plans for enhancing services and increasing our global footprint the team has made us and our multitenant architecture todays cloud security leader with more than 65 million users in 185 countries. Bring your vision and passion to our team of cloud architects software engineers security experts and more who are enabling organizations worldwide to harness speed and agility with a cloud-first strategy.
As the Director of Engineering Operations at Zscaler you will play a pivotal role in establishing and managing the rhythm of the business to enable the strategy and execution of our product roadmap software delivery and cloud operations. This position is critical for driving and managing key cross-functional priorities ensuring a customer-first approach in the design and communication of processes and owning change management for our most significant initiatives. You will report directly to the VP of Shared Platform Engineering and you will be responsible for:
- Designing and implementing critical engineering processes including updates to supporting tools and the automation of activities
- Managing key cross-functional priorities across Engineering Product and Global Customer Success teams
- Operationalizing transformational initiatives for the R&D organization including rollout plans and comprehensive change management
- Establishing and running interlocks that create a clear rhythm of business aligned with objectives ensuring the successful achievement of OKRs
- Developing a standardized process for delivering customer communications related to releases escalations and executive updates
What Were Looking for (Minimum Qualifications)
- 12 years of engineering experience with 8 years of experience leading teams in business operations processes strategy and planning within technical domains
- Proficient in Six Sigma methodologies and process improvement tools
- Skilled in interpreting data and utilizing that information to inform decision-making
- Proficient in relevant software tools including process mapping data analysis and project management software
- Demonstrated success in driving change management programs
What Will Make You Stand Out (Preferred Qualifications)
- Experience in engineering and R&D environments with over 3 years managing teams focused on process improvement
- Proficiency in engineering and enterprise software including Jira SFDC and Confluence
- Proven ability to translate analyses into actionable business strategies with measurable impact
#LI-JM1
#LI-Hybrid
Zscalers salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors including job-related skills experience and relevant education or training.
The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) benefits.
Base Pay Range
$192500 - $275000 USD
At Zscaler we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks and more!
By applying for this role you adhere to applicable laws regulations and Zscaler policies including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race color religion sex (including pregnancy or related medical conditions) age national origin sexual orientation gender identity or expression genetic information disability status protected veteran status or any other characteristic protected by federal state or local laws.
See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal state and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled have long term conditions mental health conditions or sincerely held religious beliefs or who are neurodivergent or require pregnancy-related support.
Required Experience:
Director
Employment Type
Full Time
