Clinical Patient Safety Specialist
Clinical Patient Safety Specialist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Overview
The incumbent will perform dally screening initial triage and referral of safety events reported through the Vigilanz system. The specialist investigates patient safety events through expeditious fact gathering (medical chart review and Interviews) and leads/facilitates process improvement projects utilizing evidence -based methodologies. Examples include but are not limited to Failure Modes and Effects Analysis (FMEA) and Root Cause Analyses (RCA2) . The specialist provides the Patient Safety Risk and Quality teams with clinical expertise and creates objective and reproducible summaries of findings when investigating a safety event or process. The incumbent will partner with the Director of Patient Safety and Accreditation in the oversight of ongoing analysis to ensure sustainability of action items and reduce risk of patient harm. The Clinical Patient Safety Specialist builds and maintains strong relationships with NAH colleagues department leaders clinical risk and quality teams and the patient safety organization in support of clinical excellence and patient outcomes. This position will work in a collaborative manner across NAHs ambulatory clinics and inpatient settings to support patient safety Initiatives. The incumbent is a team player who works well with minimal supervision to lead coordinate implement and manage projects associated with improving patient safety as assigned. Excellent communication skills are required for work with operational leadership and frontline staff. Flexibility is required to adapt and manage shifting priorities.
Responsibilities
Operations and Investigation
* Provides ongoing evaluation of performance facilitates prioritization of improvement activities and shares knowledge as subject matter expert and prioritizes improvement work to align with organizational strategy.
* Performs initial screening and referral of safety events reported through the safety event reporting system and escalates urgent patient safety issues to the System Director of Patient Safety and Accreditation and/or Clinical Risk Team.
* Leads the safety event triage meeting and coordinates collaborative referral and assignation of safety event classification.
* Performs review of clinical documentation in the electronic medical record and performs other forms of fact gathering to ensure appropriate safety event referrals follow-up and loop closure.
* Leads/facilitates root cause analysis and FMEAs utilizing professional judgement regarding the most appropriate tool to determine system/process failures. Agile in providing and prioritizing project management by leading either pro-active or reactive activities related to Quality and Safety. Identifies opportunities for improvement in process structure and /or outcome and determines the appropriate process improvement methodology.
* Leads data driven process improvement initiatives employing systems thinking knowledge of human factors and the principles of Highly Reliable Organizations (HROs) in the creation of action plans designed to prevent recurrence of patient safety events. Develops and implements innovative strategies to improve patient safety quality of work quality of care and clinical quality outcomes.
* Promotes the Patient Safety Program through presentations colleague training and applicable committees.
* Closes all events and assigns a harm classification in a timely manner after thoroughly reviewing investigator comments and all associated action plans.
* Facilitates and is the change agent toward building a culture of patient safety. Understands articulates and supports Just Culture concepts. Partners with organizational leaders to develop tactics to address opportunities identified from culture of safety surveys. Leads change in support of organizational strategies to meet expectations of national patient safety benchmarking.
* Leads/facilitates structured professional development sessions focused on the principles of Just Culture appropriate utilization of the Just Culture Algorithm and effective actionable strategies to reduce risk and patient harm
* Identifies trends in reported safety events and compiles meaningful and actionable safety program data for dissemination to department and senior leaders.
* Utilizes the Joint Commission and other resources such as the ECRI Patient Safety Organization (PSO) to inform proactive safety rounding and collaborate with department leaders in deployment of best patient safety practices as well as review prioritization and creation of action plans based on department-level patient safety event data.
* Uploads updates on safety event reviews root cause analysis and associated action plans and loop closure to the safety event reporting system.
* Completes all company mandatory modules and required job specific training in the specified time frame.
* Responsible for reporting any safety related incident in a timely fashion through the Vigilanz system; attends all safety related training programs; performs work in a safe manner; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner.
* Responsible for maintaining up-to-date knowledge of cybersecurity trends developments best practices and regulatory changes.
Qualifications
Masters Degree Preferred
RCA2 IHI Training within 1 year of hire - Required
Lean Six Sigma Greenbelt - Preferred
Certification in Patient Safety - Preferred
Lean Six Sigma or other process improvement methodology - Preferred
Process improvement and/or project management - Preferred
Healthcare is a rapidly changing environment and technology is integrated into almost all aspects of patient care. Computers and other electronic devices are utilized across the organization and throughout each department. Colleagues must have an understanding of computers and competence in using computers and basic software programs.
Required Experience:
Unclear Seniority
Employment Type
Unclear
