Community Solutions officer
Community Solutions officer
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Job Description
DEADLINE FOR APPLICATIONS
12 August 2025-23:59-GMT01:00 Central European Time (Rome)WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race colour national origin ethnic or social background genetic information gender gender identity and/or expression sexual orientation religion or belief HIV status or disability.
ABOUT WFP
The World Food Programme is the worlds largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace stability and prosperity for people recovering from conflict disasters and the impact of climate change.
At WFP people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse committed skilled and high performing teams selected on merit operating in a healthy and inclusive work environment living WFPs values (Integrity Collaboration Commitment Humanity and Inclusion) and working with partners to save and change the lives of those WFP serves.
To learn more about WFP visit our website: follow us on social media to keep up with our latest news: YouTube LinkedIn Instagram Facebook Twitter TikTok.
WHY JOIN WFP
WFP is a 2020 Nobel Peace Prize Laureate.
WFP offers a highly inclusive diverse and multicultural working environment.
WFP invests in the personal & professional development of its employees through a range of training accreditation coaching mentorship and other programs as well as through internal mobility opportunities.
A career path in WFP provides an exciting opportunity to work across the various country regional and global offices around the world and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).
JOB TITLE: CommunitySolutions Officer
TYPE OF CONTRACT: CST REG
UNIT/DIVISION: SCDLC
DUTY STATION (City Country): Rome HQ (remote working)
DURATION: August 14 December 31 2025
BACKGROUND AND PURPOSE OF THE ASSIGNMENT:
WFP as the lead agency of the Logistics Cluster maintains a Global Logistics Cluster Support Team (GLC) basedinthe Supply Chain Divisionof WFP HQ in Rome. It is comprisedof adiverse multi-skilled group of logisticians and is mandated by the Inter-Agency Standing Committee (IASC) to complement and co-ordinate the logistics capabilities of co-operating humanitarian agencies during large-scale complex emergencies and natural disasters. The Objectives: Implement the Global Logistics Cluster Support Team work-plan specifically leading the operationcritical support in utilizing the logistics information exchange platform LogIE as established key information system for regional and national international Logistics Cluster Operations Select WFP emergency responses Sectoral Response and national sectoral response mechanisms preparedness and sustainable logistics activities its implementation scale-up and further development. Additionally ensure that Logistics Cluster operations at field level meet the expectations of partners anddonorsfor logistics support throughcoordinationinformation management and service provision. Reporting Lines: The officer reports to the Logistics Cluster Community Solutions Lead
ACCOUNTABILITIES/RESPONSIBILITIES:
1. Lead solutionprojects prioritizedinthe GLC work-planto facilitate andsupport the continued development of Logistics Cluster solutions and their integration into WFP systems in particular the logistics information exchange platform LogIE;
2. Incoordination withGLC management community solutions IM Operations Preparedness and TEC focal point lead the implementation scale-up and further development activities of LogIE and related integrations with WFP (field GIS services UNHRD etc.) GLC (as mobile APP dLCA and website) and Logistics Cluster Partners (like OCHA STOCKHOLM Dubai Humanitarian HOTOSM etc.) through project management data ontology specificationand transformationof GLC and WFP business requirements into technical requirements and activity planning;
3. Developand maintaina strategic product roadmap and comprehensive project planfor LogIE;
4. Review and maintain the project monitoring framework incl. SMART indicators on project progress operational supportperformance andactivity outcomes onfieldandgloballevel and report on a monthly basis on progress challenges and results;
5. Lead the project risks management and business continuity management for identifiedrisk scenarios andreview regularly- minimum quarterly- against contextual change6s;
6. Oversee timelinedeliverables andresources identify criticalprojectpaths aninitiate mitigation measures;
7. Coordinate LogIE development activities with WFP (especially IT and GIS department) and externalprojectpartnersto streamline cross-cutting activities andleverage synergypotentials;
8. Coordinate regular meetings withproject development team andcoordinate project sprints;
9. Implement LogIE intargetedoperations preparedness countries andto otherunits on demand;
10. Oversee the user feedback mechanism implementationtestingusage monitoring andproject team innovations and establish a continuous LoglE improvement mechanism regarding usability scope andfunctionality translate these into specifications andinclude them into the development pipeline;
11. Oversee project documentationactivities inproject logbookincluding regular meetings;
12. Maintainup-to-date a multi-language (min. EN FR ES)userdocumentationaddressing the entire scope of LogIE functions;
13. Incoordination with GLC training teamupdate when necessary: competency framework curriculum and training material for a self-learning training programme (e-learning) and blended direct learning for LogIE editors and conduct trainings upon request particularly the IM training integration;
14. Advise IM team indesigning maintaining internal andexternalinformationsharing mechanisms and systems; documentation formats assessment formats central file store operations archive reporting systems;
15. Designdata workflows andoversee the automatizationto integrate data sources incoordination with the respective operational units;
16. Analyse availabledata andcreate business processes andtemplatesfor the integrationof data into LoglE and interoperability with other tools and systems; 17. Backstopthe GLC Team byproviding technical support onIManddata analytics when required;
18. Where required support ongoing andsudden-onset emergency response activities ongloballevel or through field deployments;
19. SupportIM comms indevelopment of advocacy materials andcomms activities;
20. SupportIM inthe alignment of LogIE withthe GLC data operationalisation strategy;
DELIVERABLES AT THE END OF THE CONTRACT:
Continuous development of LogIE - androlledout according to annual roadmapagreed withGLC management. (available via link to all defined project countries). LogIE userdocumentationis regularlyupdatedandpublished multi-language (min. EN ES FR)by end of contract.
TargetedIM editors are successfully trained and operate LogIE autonomously (trainings held feedback mechanism) by end of contract.
Risk management framework designed and continuously applied where necessary reviewed on quarterly basis (risk management plandrafted contingencyplanfor identifiedriskscenarios drafted including monitoring indicators measures documented in project logbook).
The LogIE blended training has been updated to reflect the latest developments of the tool. When relevant updates have also been made to the competency framework curriculum documents training package and online e-learning module. Trainings are available upon request.
LoglE technicaldocumentation(software developmentsystem setupandrelease documentation) is regularly updated and available by end of contract. Projectprogresshas been measuredandstakeholdersinformedthrough monthlyprojectupdates (project dashboard and progress report submitted to GLC management and supervisors).
Project plan has been reviewed within first months of contract (project plan milestones roadmap) and has been executed according to plan and successfully implemented mitigation measures where needed (documented project logbook monthly project updates final project report drafted). Necessary specification support to project partners to setup and implement a data ontology data exchange mechanisms anddata sharing agreementshas beenprovidedanddocumentation has been created (specifications available online on LogIE information page).
Overall project progress has been recorded regular project team meetings - minimum bi-weekly - have beencoordinated andall necessary technical documentation has beenrecorded (meeting minutes project logbook technical documentation complete by end of contract).
Data workflows have been designedand automation has been established as requested throughout the deployment time (technical documentation drafted workflow running in production system).
. Regular user feedback sessions havebeenheldandoutcomes addressed(meeting minutes draftedand action items addressed in updated project plan). Assistance to training workshops andfurther project activities has beenprovided where needed.
QUALIFICATIONS & EXPERIENCE REQUIRED:
Education: University degree in Computer Science Data sciences Social Science (ideally in cross- over subject to data sciences) Engineering Math or relevant field with additional related work experience in information management and data analytics
Experience: Minimum of five years working experience in programming and project management preferrable related to software development data analytics and information management. Previous working experience in fields of supply chain and emergency logistics preferred.
Experience from humanitarian-related fields is strongly desirable. Working experience in the field of data analytics information management. Ideally working experience in the context of humanitarian aid international emergency response emergency preparedness or related fields. Knowledge & Skills: Profound knowledge of project management methodologies and tools. Strong understanding of database design and architecture. Strong knowledge in database analysis ideally python. Web development skills (php html JS) and GIS (ideally ArcGIS) are strongly desirable. Excellent skills in managing project stakeholders under tight deadlines and resource constraints in an engaging and solution-oriented environment. Excellent writtenand verbal communications skills; goodresearch and analytical skills; ability to meet deadlines and work under pressure as part of a team; excellent written skills; sound knowledge of Microsoft Windows Microsoft Office 365 especially Excel Word PowerPoint and other related software. Demonstrated ability in acquiring wrangling structuring manipulating and visualizing unstructured and structured data with BI platforms like Power BI and Tableau.
Languages: Fluency inspokenand written Englishis required; working knowledge of another UN language strongly preferred
WFP LEADERSHIP FRAMEWORK
WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.
Click here to access WFP Leadership Framework
REASONABLE ACCOMMODATION
WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation please contact:
NO FEE DISCLAIMER
The United Nations does not charge any application processing training interviewing testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee please disregard it. Furthermore please note that emblems logos names and addresses are easily copied and reproduced. Therefore you are advised to apply particular care when submitting personal information on the web.
REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION
We strongly recommend that your profile is accurate complete and includes your employment records academic qualifications language skills and UN Grade (if applicable).
Once your profile is completed please apply and submit your application.
Please make sure you upload your professional CV in the English language
Kindly note the only documents you will need to submit at this time are your CV and Cover Letter
Additional documents such as passport recommendation letters academic certificates etc. may potentially be requested at a future time
Please contact us at in case you face any challenges with submitting your application
Only shortlisted candidates will be notified
All employment decisions are made on the basis of organizational needs job requirements merit and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse all forms of discrimination any kind of harassment sexual harassment and abuse of authority. Therefore all selected candidates will undergo rigorous reference and background checks.
No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ) International Civil Service Commission (ICSC) FAO Finance Committee WFP External Auditor WFP Audit Committee Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP both during their service and within three years of ceasing that service.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
