Engagement Manager
Engagement Manager
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Job Description
Storable is seeking a highly skilled and strategic Engagement Manager to lead complex custom software implementations and professional services projects for our most strategic enterprise customers. You will be the central orchestrator of project delivery serving as the critical bridge between our executive-level clients and Storables internal teams (Sales Product Engineering and Legal). Your expertise will ensure projects are not only delivered on time within budget and to scope but also align seamlessly with our clients strategic objectives and Storables product vision.
What Youll Do:
- Strategically lead and oversee the entire lifecycle of custom software development and professional services projects from initial scoping and planning through meticulous execution and successful delivery.
- Cultivate and maintain strong executive-level relationships with our largest customers acting as their primary strategic point of contact for projects and ensuring exceptional communication and satisfaction.
- Collaborate closely with Sales and Account Management to deeply understand complex customer needs translating them into comprehensive actionable project plans detailed requirements and robust Statements of Work (SOWs).
- Drive alignment between custom solutions Storables evolving product strategy and engineering capacity advocating for scalable and sustainable solutions.
- Act as primary bridge between Client and Product & Engineering teams facilitating planning conversations and ongoing UAT and launch.
- Ensure rigorous project governance maintaining comprehensive documentation and providing clear concise and timely status updates to both internal stakeholders and client executives.
- Proactively monitor and analyze project performance metrics translating data into actionable insights for continuous improvement and strategic decision-making with clients and internal teams.
- Expertly manage project financials including meticulous budget oversight cost tracking accurate forecasting proactive risk mitigation and identifying opportunities to enhance project profitability and efficiency.
- Champion operational excellence within the Professional Services team by identifying developing and implementing best practices in project delivery client engagement and process optimization.
What Youll Need:
- Bachelors degree in a relevant field or equivalent practical experience.
- Minimum of 5 years of progressive experience in Professional Services Engagement Management or a Senior Project Management role within a SaaS organization serving enterprise-level clients.
- Deep expertise in Software Development Life Cycles (SDLC) particularly Agile methodologies and their practical application in custom software projects.
- Demonstrated success in complex cross-functional collaboration effectively partnering with Sales Product Engineering Account Management and Legal teams to achieve shared objectives.
- Exceptional executive presence and client-facing skills with a proven ability to build and nurture strategic relationships influence stakeholders and communicate complex information clearly and persuasively to C-suite and senior leadership.
- Extensive experience with financial management of projects including budget planning cost control forecasting risk management and a track record of driving project profitability.
- Expert-level proficiency in crafting comprehensive and legally sound Statements of Work (SOWs) and other project documentation.
- PMP CSM or other relevant project management certifications are highly preferred.
All applicants must be currently authorized to work in the United States on a full-time basis.
Storable is a fully distributed company but is currently only registered for employment in certain states. To be eligible for employment you must reside in the following states: AL AZ CA CO CT FL GA ID IL IN IA KS LA MD MA MI MN MO MS NC NE NJ NV NY OH OK OR PA SC TN TX UT VA WA WI WY.
About Us:
At Storable were redefining property management for specialty real estate. Tailored for the self-storage marine and RV & camping industries we seamlessly integrate management software with marketplace listings websites CRM insurance payments and more. Dedicated to empowering owners and operators Storable helps you win more every day. Explore our platform solutions at .
At the heart of Storable is our Win More culture which reflects our commitment to delivering exceptional value to our customers and fostering the personal and professional growth of our employees. We strive to empower our team and our customers to achieve and win more than ever before.
Benefits and Perks:
- Generous health coverage for you and your family including fully paid short- and long-term disability coverage and two-times base salary life insurance.
- 401(k) match after 60 days 100% vested after 1 year.
- Employer contribution to your HSA plus an HRA to help offset your deductible.
- Instant access to flexible vacation. We trust you so we have a take what you need vacation policy.
- Be More company rewards and recognition that add up and can be redeemed for personalized gifts and experiences! Storriors have been able to enroll in SCUBA certification classes travel overseas and redo their back patio among many other things.
- 8 hours of Volunteer Time Off each year and the opportunity to get active in the community by joining one of our offsite volunteer and community service events.
- 8 hours of Rest Relax Recharge time to care for your mental health.
- Access a range of mental well-being resources for yourself and your dependents including counseling services stress management programs and mindfulness workshops
- Fully paid parental leave: 12 and 6 weeks for primary and secondary caregivers respectively.
- Pawternity Leave and Pet Bereavement - we understand that pets are a part of the family and have generous time-off policies which honor that commitment.
- Caregiver Leave: four weeks of fully paid time away from work to care for aging dependents or family members if needed.
- $50 monthly home data stipend plus a home office sign-on bonus of $250.
- Fertility care support options to help in your journey towards parenthood.
- Access to financial experts to help you make informed decisions and achieve your financial goals.
- Direct Student Loan Payment Program some qualifications and eligibility rules apply.
Storable is committed to providing equal employment opportunity (EEO) to all persons regardless of age color national origin citizenship status physical or mental disability race religion creed gender sex sexual orientation gender identity and/or expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local addition Storable will provide reasonable accommodations for qualified individuals with disabilities.
Important Notice: To protect yourself from fraudulent activities please consider the following:
- Official Communication: All genuine communication from Storable will come from official email addresses ending in @. Be cautious of any communication that doesnt match this criteria.
- No Unsolicited Offers: We do not extend job offers without a formal interview process. If you receive an unsolicited job offer claiming to be from Storable or any of its representatives its a red flag.
- Verification: If youre uncertain about the legitimacy of any job offer or communication claiming to be from Storable please contact our HR department directly at for verification.
Your security and trust are paramount to us. If you suspect youve been contacted by someone falsely claiming to be from Storable or using our companys name for any dubious purpose please immediately report the incident to
Pay Transparency at Storable
At Storable we believe in the power of transparency to help our employees Do More and Win More. We value our employees and want to ensure equity and fairness in compensation which is why we make sure to include the salary range or hourly rate in each job range listed below is reflective of the base salary market potential for the role over time. The compensation we will offer for this role is within this range and is based on our internal budget along with your skills and experience level. Please talk to your recruiter about the variable pay plan and earning potential for this role.
Required Experience:
Manager
Employment Type
Full Time
