Administrative Coordinator 3 (Child Support Enforcement)
Administrative Coordinator 3 (Child Support Enforcement)
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Job Description
About this Job
Department MISSION
DCFS is working to keep children safe helping individuals and families become self-sufficient and providing safe refuge during disasters.
Department VISION
We care for the well-being and safety of Louisianas people.
Department VALUES
Treating all people with dignity compassion and respect while providing services with integrity.
At The Department of Children and Family Services our mission is to empower communities and improve lives by delivering responsive inclusive and forward-thinking public services. We are proud to serve the people of Louisiana with integrity innovation and a deep commitment to equity.Were looking for an Administrative Coordinator 3to serve as the first point of contact at the agency in our Child Support Enforcement Office in Ouachita Parish creating a welcoming environment for clients and visitors and providing administrative support that keeps our front office running smoothly.
AN IDEAL CANDIDATE SHOULD POSSESS THE FOLLOWING COMPETENCIES:Selected Core Competencies:
- Accepting Direction:The ability to accept and follow directions from those higher in the chain of command.
- Communicating Effectively:The ability to relay information correctly and appropriately to connect people and ideas.
- Focusing on Customers:The ability to serve the needs of those who support and/or rely on the services provided.
- Following Policies and Procedures:The ability to comply with policies and procedures of the organization as well as State Civil Service rules and all applicable federal and state laws.
- Using Data:The ability to use relevant and valid data to inform a recommendation for action.
Selected Preferred Competencies:
- Adapting to Change: The ability to adjust plans expectations and behaviors in response to change.
- Displaying Professionalism:The ability to recognize how your actions impact the perceptions of both you and your organization.
- Learning Actively:The ability to acquire necessary knowledge and skills to improve performance and achieve organizational goals.
- Managing Time:The ability to control your time to increase effectiveness efficiency or productivity.
- Working with Financial Information:The ability to use financial data to guide drive and convey the financial standing and/or outlook of an organization.
If youre compassionate organized and thrive in a people-centered environment this could be the opportunity for you!Minimum Qualifications
- Two years of experience in administrative services.
EXPERIENCE SUBSTITUTION:
Every 15 semester hours earned from an accredited college or university will be credited as six months of experience. Job Specification
The official job specifications for this role as defined by the State Civil Service can be found here.
Job Duties and Other Information
Job Duties:
Provide clerical support to the Child Support Enforcement Parish Operations Manager and staff of the Monroe Child Support Enforcement (CSE) Parish Office.
Assist with scheduling interviews and advise applicants of any documentation that is needed.
Compose and issue correspondence to outside entities.
Assist with administrative and receptionist duties when needed or as assigned.
Request USER ID numbers/username for all systems by employees for the Child Support Enforcement Office and DA office(s).
Compile and complete monthly quarterly semi-annual and annual reports for submittal to higher level agency personnel as required.
Oversee and maintain all records pertinent to administrative functions; including personnel records employee confidential records employee driving records employee disciplinary documentation payroll records building lease agreement property control documents budget and purchasing records performance evaluations etc. These records are maintained in order to meet audit requirements as wells as review and reference.
May be required to clear and schedule all IV-A and Medicaid referrals paper applications and CAF applications within 10 days of receipt.
May be required to maintain state vehicle fleet which includes monthly inspections reviewing monthly vehicle logs pay invoices for vehicle maintenance and maintain all vehicle records.
May be responsible for DNA scheduling.
Prepare interview packets for applicants. Assist in obtaining references.
Meet with new employee and explain all personnel issues and obtain their signature on all necessary paperwork required by the Agency and submit to the Regional HR Liaison.
Meet with various auditors during audit periods and provides necessary documentation and assistance to facilitate their review. Maintain all records to meet audit requirements.
Become proficient in the use of LASES/ACCESS SYSTEMS and CAF as required.
Provides general clerical support to all staff by making copies and opening and delivering mail preparing outgoing mail operating postage meter and electronic scales maintaining a supply of mailing labels receiving and distributing faxes. This may require travel to and from the post office and/or DAs office.
Records logs and deposits application fees and/or cash payments received in office.
Conduct the annual inventory on all property at the Child Support Enforcement Office is accounted for and verifying such on inventory printouts. Initiate adjustments to inventory as needed to reflect changes.
Ensure that furniture and equipment is utilized effectively and remains in good state of repair. Notify proper persons should repairs become necessary on state owned equipment. Confer with Property Control manager in state office as need arises.
Position-Specific Details:
Work Location:This vacancy is located in the Ouachita Parish Child Support Enforcement Office in Monroe LA.
Appointment Type:This position may be filled as a probational appointment or a job appointment that may last up to 48 months. Job appointments may convert to probational appointments. Also it may be filled as a detail and promoted within 12 months or by promotion of a permanent classified employee.
DCFS is an Equal Opportunity Employer and Louisiana is a State as a Model Employer for People with Disabilities.
How To Apply:
No Civil Service test scoreis required in order to be considered for this vacancy.
To apply for this vacancy click on the Apply link above and complete an electronic application which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.*Information to support your eligibility for this job title must be included in the application (i.e. relevant detailed experience/education).Resumes will notbe accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.
Contact Information
For further information about this vacancy contact: April AuldsDCFS Human Resources
Required Experience:
IC
Employment Type
Unclear
