drjobs Receptionist/Dispatch

Receptionist/Dispatch

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1 Vacancy
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Job Location drjobs

Baton Rouge, LA - USA

Hourly Salary drjobs

$ 13 - 15

Vacancy

1 Vacancy

Job Description

Benefits:
  • Dental insurance
  • Health insurance
  • Vision insurance
  • 401(k) matching
  • Opportunity for advancement
  • Paid time off
  • Training & development

SERVPRO of East Baton Rouge Office Receptionist-Dispatcher


Do you love helping people through difficult situations

Then dont miss your chance to join our Franchise as a new Office this position you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage Like it never even happened!
Were seeking someone who is great on the phone who has excellent analytical skills and who is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills then youll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive is experienced truly enjoys providing superior service and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations Then you may be our perfect hero!

As a valued SERVPRO Franchise employee you will receive a competitive pay rate with opportunity to learn and grow.

Primary Responsibilities

Provide excellent customer service

Receive general phone calls and greet visitors

Receive and dispatch lead calls and job referrals

Perform detailed and accurate data entry including analyzing dispatch reports

Coordinate crew and job scheduling

Perform general administration duties

Assist other departments as needed

Position Requirements

2 year(s) of administrative or office-related experience

Customer service experience quality assurance and scheduling a plus

Experience in service industry environment a plus

Outstanding written and verbal communication skills including proper pronunciation and grammar and a consistently courteous and professional tone of voice at all times

Polite confident and excellent customer service skills including listening and questioning skills

Ability to remain calm and professional during tense or stressful situations

Excellent organizational skills and strong attention to detail

Very self-motivated and goal-oriented

Ability to multi-task

Capability to work in a fast-paced team-oriented office environment

Proficiency in Google Apps and Microsoft Office (i.e. Outlook Word Excel)

Ability to learn new software including Xactimate and proprietary software

Minimum of HSD/GED preferred

Ability to successfully complete a background check subject to applicable law

Hours
40 hours/week flexible to work overtime when required

Vary between 730 a.m. and 4:30 p.m.

Pay Rate

Competitive pay based on experience.

Benefits

401k
Dental
Aflac
Medical

SERVPRO of East Baton Rouge is an EOE M/F/D/V employer



Compensation: $13.00 - $15.00 per hour



Picture yourself here fulfilling your potential.

At SERVPRO you can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2000 franchises all over the country finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.


All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.

Employment Type

Full-Time

Company Industry

About Company

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