宿æ³äºç´ - ãªã¶ãã¼ã·ã§ãã¹ã Reservationist
宿æ³äºç´ - ãªã¶ãã¼ã·ã§ãã¹ã Reservationist
Posted on :
26-07-2025
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1 Vacancy
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Job Description
- //
- Responds to alI reservation requests and incoming calls in a courteous efficient professional and friendly manner in adherence to Swissotel Nankai Osaka standards
- Follows-up on all voicemails and emails in a timely manner
- Assists in providing reservation related training to applicable operational departments
- Reviews group resumes each week and double checks VIP/staff reservations (rate room type billing etc.) in PM for accuracy.
- Performs all duties per the Reservations Daily / Weekly / Monthly checklist.
- Researches and supports any / all Travel Agent commission inquiries
- Leads by example in demonstrating high levels of guest service teamwork and stepping out of the box where possible
Qualifications :
Please note that we are only accepting applications from candidates who are currently residing in Japan. Unfortunately we are unable to assist with visa sponsorship or relocation support for this position.
- 45
- TL
- Work Experience in a 4-5 star hotel in a similar role (Reservations Team)
- Experience within Accor is desirable
- English and Japanese written and verbal communication needed
- Experience with systems like:
- Opera Cloud
- Resaweb
- TL Lincoln
- Table check
- Ikyu Restaurants
- Hot Pepper etc.
- Need to be open to change in processes based on the need of the company
:
- Part of the International Accor global and hotel team.
- Employee meals while on shift laundry yearly anniversary stay.
- Career progression within the hotel and the Accor network.
- Work within a progressive team.
- 1
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
Key Skills
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