ServiceNow Systems Engineer
ServiceNow Systems Engineer
Posted on :
26-07-2025
Employer Active
1 Vacancy
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Job Description
At Accenture Federal Services nothing matters more than helping the US federal government make the nation stronger and safer and life better for 13000 people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense national security public safety civilian and military health organizations.
Join Accenture Federal Services a technology company and part of global Accenture to do work that matters in a collaborative and caring community where you feel like you belong and are empowered to grow learn and thrive through hands-on experience certifications industry training and more.
Join us to drive positive lasting change that moves missions and the government forward!
Join Accenture Federal Services a technology company and part of global Accenture to do work that matters in a collaborative and caring community where you feel like you belong and are empowered to grow learn and thrive through hands-on experience certifications industry training and more.
Join us to drive positive lasting change that moves missions and the government forward!
Job Description:
The ServiceNow Systems Engineer is responsible for maintaining the development test and production ServiceNow environments as well as support ongoing operations and maintenance activities and projects for this program.
This position will be fully onsite in Tampa FL and will require an active secret clearance.
Responsibilities Include:
- ServiceNow system maintenance workflow development bug fixes enhancements upgrades and assisting with the technical implementation of the tool.
- Monitor systems stability to prevent service degradation or interruption. Conduct risk assessments to identify potential gaps.
- Assist with the configuration and maintenance of ServiceNow Strategic Portfolio Management (SPM) modules with expertise in Agile Development along with Demand Project Portfolio and Resource Management.
- Develop dashboards KPIs and reports to provide visibility into portfolio performance risks and opportunities.
- Modify and/or customize the core applications such as Incident Problem Change Requests Service Catalog while applying best practices.
- Provide support to end users and stakeholders on SPM functionalities and best practices.
Heres What You Need:
- 3 years of experience as ServiceNow Systems Engineer working in a Linux environment
- Bachelors Degree with a focus in computer science information systems or a related field of study and at least 5 years of related experience
- ServiceNow Certified System Administrator certification and/or ServiceNow Certified System Engineer
- Applicable DoD 8140 or DoD 8570 Certification
Bonus Points If You Have:
- ITIL v4 Foundation Certification
- ServiceNow ITSM Implementer certification
- Java script html or CSS experience
- Skilled in utilizing best practice engineering methods
- Demonstrated knowledge of incident management problem management change management Knowledge management as well as request fulfillment
- Hands-on experience with ServiceNow HTML CSS Angular JS Jelly scripts and Restful API webservices. Education and Certifications:
Eligibility Requirements:
- Active Secret Clearance is required for this role
- US Citizenship required dual citizens not eligible
As required by local law Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states ofCalifornia Colorado Hawaii Illinois Maryland Minnesota New Jersey New York Washington Vermont and the District of Columbia. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors including but not limited to office location role skill set and level of experience. Accenture Federal Services offers a wide variety of benefits.You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply.
The pay range for the states of California Colorado Hawaii Illinois Maryland Minnesota New Jersey New York Washington Vermont and the District of Columbia is:
$108400 - $203400 USD
What We Believe
As a company wholly dedicated to serving the US federal government we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. We have an unwavering commitment to creating a culture in which all our people are respected feel a sense of belonging and have equal opportunity. As a business imperative every person at Accenture Federal Services has the responsibility to create and sustain a culture where everyone feels welcomed and included. This is grounded in our core values and our experience that hiring and developing great people who reflect different perspectives experiences and backgrounds is key to driving innovation and delivering the results that our clients and the country count on.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age race creed color religion sex national origin ancestry disability status veteran status sexual orientation gender identity or expression genetic information marital status citizenship status or any other basis as protected by federal state or local law. Our rich diversity makes us more innovative more competitive and more creative which helps us better serve our clients and our communities. For details view a copy of theAccenture Federal Services Equal Opportunity Policy Statement.
Accenture Federal Services is an Equal Employment Opportunity employer. Additionally as an Affirmative Action Employer for Veterans and Individuals with Disabilities Accenture Federal Services is committed to providing veteran employment opportunities to our service men and women.
Requesting An Accommodation
Accenture Federal Services is committed to providing equal employment opportunities for persons with disabilities or religious observances including reasonable accommodation when needed. If you are hired by Accenture Federal Services and require accommodation to perform the essential functions of your role you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If youare being considered for employment opportunities with Accenture Federal Services andneed anaccommodation for a disability or religious observanceduring the interview process or for the job you are interviewing for please speak with your recruiter.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. Additionally employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the Companys legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident live in or plan to work from Los Angeles County upon being hired for this position pleaseclick here for additional important information.
Employment Type
Full Time
Key Skills
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