Job File Coordinator
Job File Coordinator
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- 401(k)
- 401(k) matching
- Bonus based on performance
- Company parties
- Dental insurance
- Health insurance
- Paid time off
- Training & development
- Vision insurance
*this position is full-time in-person and located in Lititz PA.
**Training for this position will be in Nottingham PA - must be able to travel to this location for 1-2 weeks.
Primary Responsibilities
- Answer incoming phone calls capture new loss information route calls as needed all with an upbeat positive and sympathetic approach.
- Complete internal job file quality reviews.
- Oversee customer database.
- Prepare estimates and billing invoices
- Perform collection activities such as claim packet or estimate/invoice submittal as well as calls to adjusters and customers for payment.
- Office administrative duties such as preparing email and written correspondence.
- Perform detailed and accurate data entry.
- Assist other departments as needed
- 2 year(s) of administrative or office-related experience
- Experience with billing quality assurance and scheduling a plus
- Experience in service industry environment a plus
- Possess polite confident and excellent customer service skills including listening and questioning skills
- Excellent organizational skills and strong attention to detail
- Capability to work in a fast-paced team-oriented office environment
- Proficient in Microsoft Office (i.e. Outlook Word Excel Quickbooks)
- Ability to learn new software including Xactimate and proprietary software
- Minimum of HSD/GED
- Able to successfully complete a background check subject to applicable law
- 40 hours/week with chance of overtime when needed.
- 8 a.m. and 5 p.m.
- Health Insurance - company covers portion.
- Dental and Vision Insurance
- Life Insurance
- 401K
- Paid Holidays
- Vacation Pay
- Sick Pay
Picture yourself here fulfilling your potential.
At SERVPRO you can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2000 franchises all over the country finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.
Required Experience:
IC
Employment Type
Full-Time
