Are you super personable and love helping people A problem-solver Enjoy a fast-paced environment Have you worked in any of the following lines of work: building construction emergency restoration the emergency service industry or property insurance
We are the leading and most recognized brand in the emergency services and restoration industry and we are seeking a Priority Responder Estimator to join our growing team of professionals.
The Priority Responder Estimator works independently to respond quickly to disaster recovery and restoration opportunities within our assigned franchise territory area.
Job Summary
The Priority Responder Estimator works to help generate revenue opportunities by meeting directly with property owners following a water damage fire mold or bio situation event. The Priority Responder Estimator is our first face-to-face contact with our customer and must be professional confident empathic and reassuring in order to build a trusting relationship with the customer. The Priority Responder Estimator would also collaborate with our marketing team to participate as needed in community awareness events and programs in promotion of the brand. The hours would generally be 7:30am-5pm M-F; however on occasion they would need to be available as needed 24/7 during severe weather periods (3-4 times per year) and to also to serve on the after-hours on-call rotation team once training is completed. This would be for 7 days (Mon-Sun) every 8-10 weeks. There are additional bonuses paid to be on-call.
Duties:
- Be familiar with the business geographic territory
- Responsible for educating customers on emergency response services
- Communicate our many services to the affected property owner
- Willingness to learn new technologies software and write emergency service estimates
- Establish and maintain positive professional relationships in the local community
- On-call availability 24/7 to include weekends and holidays as needed or required
- Ability and willingness to sell our services - SECURE THE JOB
- Assist and collaborate as needed with our marketing team
- Achieve and remain current in required safety and/or emergency response certifications
- Be a solid brand ambassador for the business.
Skills and Qualifications:
At least 2 years of experience REQUIRED in any of the following or combination thereof: Insurance Adjusting Fire or Water Restoration Military Fire Service EMS Police 911 Dispatching or Governmental Emergency Response Agency.
Benefits:
- Competitive Salary (based on experience) quarterly commissions (range provided reflects salary commissions)
- Branded Apparel
- Take home company provided vehicle (if living less than 20 miles from the office) along with fuel card
- 9 Paid Holidays (eligible after 90 days)
- Birthday Off (or 1 day during birthday month)
- 2 Personal Days (eligible after 90 days)
- 2 Weeks Paid Vacation (eligible after 3 months)
- 401k w/match (eligible after 1 year)
- Healthcare Insurance - Medical Dental and Vision options (eligible after 90 days)
Office Location: New Albany IN
SERVPRO is an equal opportunity employer and never discriminates based on race age ethnicity sexual orientation ability veteran status or gender.
Picture yourself here fulfilling your potential.
At SERVPRO you can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2000 franchises all over the country finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.