Service Engineer
Service Engineer
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Job Description
Service Engineer at OMNIC Self-Service Solutions
Join OMNIC Self-Service Solutions as a Service Engineer and be at the forefront of innovation in the logistics and retail this dynamic role you will ensure the seamless operation of our cutting-edge parcel locker systems contributing to a sustainable future while enhancing user experience. Your expertise will be vital in maintaining the highest standards of service and reliability allowing us to continue our mission of making life easier and more efficient for our customers.
Mission
- To provide exceptional technical support and maintenance for our advanced self-service solutions ensuring reliability and user satisfaction.
- To drive innovation in the logistics and retail sectors while promoting sustainable practices and ecological responsibility.
- To empower our team members to contribute creatively to projects that have a lasting impact on our communities and industries.
Key Requirements
- 1-3 years of experience in a relevant technical role.
- Upper Intermediate (B2) English language proficiency.
- Understanding of mechanical electronic and electromechanical systems.
- Proficiency in diagnosing and repairing equipment (mechanics electronics and software).
- Ability to work with hand tools and measurement instruments.
- Familiarity with software used for the maintenance and diagnostics of parcel lockers.
- Knowledge of basic networking technologies (LAN Wi-Fi) and server interactions.
- Capability to read technical documentation and electrical schematics.
- Valid drivers license and access to a vehicle is preferred.
Key Responsibilities
- Conduct regular technical maintenance and diagnostics of parcel lockers according to established schedules.
- Quickly identify and resolve equipment malfunctions (mechanical electronic and software-related).
- Perform calibration adjustment and testing of components and systems within the parcel lockers.
- Ensure minimal equipment downtime through effective planning and execution of repairs.
- Maintain records of completed tasks and prepare technical documentation and service reports.
- Communicate technical issues and potential improvements to technical staff and management.
- Adhere to company standards for service quality safety regulations and equipment operation.
- Provide user training on basic operational principles and troubleshooting techniques when necessary.
Key Goals
- Deliver timely and quality technical maintenance for parcel lockers ensuring operational efficiency.
- Minimize equipment downtime by promptly addressing service requests and malfunctions.
- Adhere to operational standards and safety regulations in all maintenance activities.
- Enhance user experience by ensuring high availability of self-service solutions.
- Foster a culture of continuous improvement and innovation within the service engineering team.
Opportunities and Benefits
- Engage in meaningful projects that drive innovation and sustainability.
- Competitive salary and full-time employment status.
- Work in a collaborative and creative environment that encourages ownership and initiative.
- Contribute to groundbreaking solutions that reshape consumer habits and promote ecological transformation.
- Be part of an award-winning company recognized for excellence and innovation in the industry.
If you are a motivated professional eager to make an impact in the service engineering field we invite you to apply and join our efforts at OMNIC. Together we can shape a more sustainable and convenient future for everyone.
Employment Type
Full-Time
