Support Professional, Dental Clinic (Part-time)
Support Professional, Dental Clinic (Part-time)
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
This position serves as the receptionist for GRCCs busy dental hygiene clinic requiring a high degree of professionalism and ability to work effectively with the general public students faculty and staff.
Requisition ID: 943
Position Number:
Employee Group: APSS Bargaining Agreement
Schedule: Part-time 15 hours per week 38 weeks per year nonexempt
Monday Wednesday 4:00 PM - 9:00 PM; some Friday hours preferred; other hours to be determined with supervisor. Must be able to work flexible hours as needed.
Compensation: $17.94
Benefits: Limited
Reports to: Program Director Dental Auxiliary Programs
Posting Opens: 07/24/2025
Posting Closes: Open until filled
ESSENTIAL FUNCTIONS
- Greeting and checking patients in as they arrive for their appointments.
- Answering telephone calls from the public and editing or creating appointments as requested
- Scheduling and confirming clinic patients for upcoming appointments
- Collecting fees and preparing accurate deposits to ensure successful operation of the clinic
- Working with dental hygiene students as they assist in the dental office
- Maintaining the office supply room and reception area and securing all locked areas at the end of the shift
- Contribute to a positive and professional work environment by presenting a positive and professional image
- Project a professional image including punctuality dependability and maintain a good attendance record.
- Primary responsible for smooth flow of office operations from start to finish
- Excellent organizational skills ability to remain focused on tasks in a busy office environment
- Willingness and ability to learn college-wide systems such as; Gmail Google docs and timesheets and dental office software programs
- Regular attendance during normal scheduled hours is required. Being present is essential for serving customers and performing the essential functions of this position.
- Performs other related duties as assigned.
JOB SPECIFICATIONS
Education Credentials
- Associates degree or comparable combination of relevant education and experience
Work Experience
- One (1) year of office experience preferred
- Experience communicating and working effectively with a diverse population preferred
- Dental office/dental software experience preferred
- Demonstrated computer skills and experience with Microsoft Office required
Skills
- Must be able to maintain confidentiality (develop an understanding of FERPA and HIPAA laws and requirements)
- Ability to communicate with the general public by phone in person electronically and through written correspondence
- Ability to communicate and work harmoniously with all members of the department and campus
- Ability to perform responsibilities with minimum supervision. Must have excellent proofreading skills and an aptitude for detailed work.
- Must have good verbal written and customer service skills
- Bilingual skills preferred
Physical Demands
- Ability to lift and move up to 25 pounds
- Ability to sit/rise repeatedly
Mental Demands
- Ability to handle pressure situations in a professional manner
- Possess mature judgment
Working Conditions
- Ability to work in a high traffic indoor environment
- Ability to work in a busy office with frequent interruptions
- GRCC will comply with any mandated health and safety requirements. Compliance information is available on our policies website.
NEXT STEPS / APPLICATION PROCESS
- Please fill out an application at Submit a cover letter and resume. The opportunity to apply for this position will close at the end of the day on the close date referenced at the top of this job posting.
- Individuals with diverse backgrounds are encouraged to apply. Grand Rapids Community College is an equal opportunity employer. Visa sponsorship is not available.
NONDISCRIMINATION STATEMENT
Grand Rapids Community College creates an inclusive learning and working environment that recognizes the value and dignity of each person. It is the policy and practice of GRCC to provide equal educational and employment opportunities regardless of age race color religion marital status sex/gender pregnancy sexual orientation gender identity gender expression height weight national origin disability political affiliation familial status veteran status or genetics in all programs activities services employment and advancement including admissions to access to treatment in or compensation in employment as required by state and federal law. GRCC is committed to reviewing all aspects of GRCC programs activities services and employment including recruitment selection retention and promotion to identify and eliminate barriers in order to prevent discrimination on the basis of the listed protected characteristics. The college will not tolerate any form of retaliation against any person for bringing charges of discrimination or participating in an investigation. Further information may be obtained from the EEO Office or the Office of General Counsel 143 Bostwick Avenue NE Grand Rapids MI 49503-3295.
Required Experience:
Unclear Seniority
Employment Type
Part-Time
