State Long-Term Care Ombudsman
State Long-Term Care Ombudsman
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$ 55823 - 97689
1 Vacancy
Job Description
Description of Work
This position is funded in part through federal funds.
The State Long-Term Care Ombudsmans primary duty is to advocate for the rights andwell-being of residents in long-termcare facilities. This involves investigating complaints providing information and support and working to resolve issues related to residents care safety and quality of life.
They will also play a role in educating the public residents and staff about residents rights and long-term care issues. The State Long-Term Care Ombudsman plays a critical role in systemic advocacy through participation in work groups task forces and other committees representing the interests of residents before governmental agencies and other entities. The Ombudsman as necessary seeks administrative legal orother remedies to protect residents rights. This individual also has programmatic oversight regarding service delivery for the entire state. They oversee the activities of all representatives of the Program who serve at the state regional and local levels.
This individual will carry out these duties and requirements as outlined in the Older Americans Act.
About NC Department of Health and Human Services:
The North Carolina Department of Health and Human Services (DHHS) serves the needs of the most vulnerable of North Carolinians and to accomplish this we hire only the most dedicated and caring individuals. Finding qualified clinical professionals to treat and care for our clients is a continual challenge as demand for services grows and the availability of providers struggles to keep pace. We are seeking a motivated individual who is up for this challenge and is dedicated to our mission of providing North Carolinians with the very best in clinical care.Compensation & Benefits:
The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options standard and supplemental retirement plans and the NCFlex program (numerous high-quality low-cost benefits on a pre-tax basis). Employees also receive paid vacation sick and community service addition paid parental leave is available to eligible employees.
Visit website for State BenefitsKnowledge Skills and Abilities / Competencies
Management Preferences
- Experience in applying federal/state laws and regulations governing long-term care facilities including Medicare Medicaid public benefits impacting residents inlong-term care facilities orindividuals with disabilities
- Experience in interpreting and explaining laws statutesand regulations to individuals with various levels of knowledge related to long-term care services and supports or issues affecting individuals with disabilities
- Previous work experience as a long term care ombudsman volunteer or aging services professional.
- Experience in working with aging and other specialized populations such as individuals with disabilities.
Minimum Education and Experience Requirements
Masters degree in a discipline relative to the program from an appropriately accredited institution and four years of related experience; or Bachelor s degree in a discipline relative to the program area from an appropriately accredited institution and six years of related experience; or an equivalent combination of education and experience.
Supplemental and Contact Information
The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications internal equity and budgetary considerations pertinent to the advertised position. It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked education with the date graduated all work experience and certificates / licenses. Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions.
Applicants seeking Veterans Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions they must attach either a DD256 or NGB 22.
If applicants earned college credit hours but did not complete a degree program they must attach an unofficial transcript to each application to receive credit for this education.
Applicants may be subject to a criminal background check. All candidates selected for positions considered Positions of Trust will be subject to a criminal background check.
Applications for positions requiring specific coursework must be accompanied by a copy of the applicants transcript. Applicants with degrees not conferred at a United States college or university must attach verification that their degree is equivalent to a similar degree from a U.S. institution. The Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service please visit the NACES membership website at Transcripts degree evaluations and cover letters may be uploaded with your application.
NOTE: Applicants will receive communication via email only for updates on the status of their application or any questions on their application. If there are any questions about this posting other than your application status please contact Talent Acquisition at
To check the status of an application please log in to your NC Government Job Opportunities account and click Application Status.
For technical issues with your application please call the NeoGov Help Line at . If you have a technical issue with your Government Jobs account please call their Help Line at 1-.
Employment Type
Full-Time
