Operations Manager, Limassol
Operations Manager, Limassol
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Emerald Zebra Recruitment is working with a leading Venture Capital group with an exciting portfolio of investments in the Fintech and iGaming sectors. We are currently seeking a dynamic and experienced Operations Manager to join the Groups expanding Operations team based in Limassol Cyprus. In this pivotal role you will support a fast-growing company that provides innovative alternative banking solutions tailored to the needs of the iGaming Fintech and Digital industries. You will also oversee and lead operations across the Groups multi-location offices ensuring efficiency compliance and operational excellence at every level.
The Role:
- Lead the Operations team
- Set and drive processes and procedures
- Continuously improve processes and upskill team members
- Oversee the team performance set KPIs and hold the employees accountable for delivery
- Retrospective monitoring of chats and email exchanges to encourage continuous improvement
- Oversight and accountability for agreements and documentation before they are shared externally to ensure clients receive optimal service
- Oversee and manage all payment processes
- Ensure good communication between all relevant functions
Your Profile:
- Experienced Operations Manager with strong background in Fintech operations (EMI / PSP) and Banking a plus
- Proven payment processing experience
- Experience dealing with B2B clients
- Experience working with systems such as Intercom / Jira
- Proven experience in leading and managing a dispersed team both offices based and remote.
- Ability to adjust and adapt swiftly to varied tasks and responsibilities and to changes
- Keen attention to detail
What is on offer:
- Salary: EUR 70000 - 75000 gross/year based on experience and qualifications
- Health Insurance
- Employee Wellbeing allowance
- PTO enhancement above statutory limit
- Training and development
- Strong experienced team to work within
- Multiple group company growth opportunities
To APPLY please forward your CV in strict confidence via the link to Georgia Michaelides.
Employment Type
Full Time
