Flex Service Supervisor
Flex Service Supervisor
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Position Summary
We are searching for a technically minded professional with administrative and supervisor capabilities to join the Service Team. This position reports directly to the Regional Service Manager. The person in this role would assume the functions below and other items as the company and position advance.
Position Responsibilities
- Overall Structure
- With no Service Supervisor absence this position would assist Service Management and Supervisor team with daily work track Service van maintenance and repair along with other duties as assigned.
- During absence of a Service Supervisor this position would assume all functions below for that region
- Supervisory Role
- Build Relationshipswith all Technicians and Customers
- Manage regional service budget
- Review Technician Expenses and PTO
- Daily Work Scheduling and Reporting
- Manage Open Tickets
- Dispatch and schedule Technician work
- Review and input Closed Ticket information
- Parts and Inventory
- Assist Technicians and Customers with parts identification and sourcing
- Request Estimates and Invoices
- Request Field Parts Shipments
- Organize quarterly field inventory
- Technical Support
- Provide Technical and logistics support to Regional Technicians
- Customer Interface
- Serve as the first call for regional customer Warranty and Non-Warranty requests
- Work with customers to track and schedule PM services
- Promote maintenance labor and parts sales
- Leadership Team
- Participate in both Technical and Non-Technical Leadership meetings
Position Qualifications
- Technical Knowledge of Automotive Heavy Equipment or Electric Vehicles
- Supervisory Experience
- Ability to handle many functions at one time and adjust to rapidly changing priorities and schedules
- Ability to set and prioritize goals and achieve them per a schedule
- Strong written and verbal communication skills
- Proficiency with Microsoft Office (PowerPoint Excel Word)
- Bachelors degree or equivalent experience
Orange EV is an Equal Opportunity Employers and seek diversity in candidates for employment.
EEO Employer W/M/Vet/Disabled/Sexual Orientation/Gender Identity
Required Experience:
Manager
Employment Type
Full-Time
