drjobs Information Technology Supervisor 3

Information Technology Supervisor 3

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1 Vacancy
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Job Location drjobs

Columbus - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39) and as outlined in the posting.

At the State of Ohio we take care of the team that cares for Ohioans. We provide a variety of quality competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits visit ourTotal Rewards website! Our benefits package includes:

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Join Our Team!

Accepting applications for Information Technology Supervisor 3

This is an in person position and is NOT fully remote/virtual. Must be able to report daily to the Rhodes State Office Tower 30 East Broad Street Columbus OH.

The Ohio Department of Developmental Disabilities (DODD) mission is to partner with people and communities to support Ohioans with developmental disabilities and their families in realizing their version of a good life.

Ohio is the heart of opportunity and we envision Ohio as the best place in the nation for people with developmental disabilities to thrive. Our core values reflect our focus on the experience of each person we support:

The Division of Information Technology Services (ITS) is responsible for the safe efficient and responsible use of technology throughout the agency. ITS provides solutions that support DODD business.

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services activities programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

What will you do

Supervise unit of information Technology Services (ITS) staff whose primary duties involve writing analyzing & designing computer programs/systems for mainframe computer or open system clerical support staff other technical staff &/or direct & oversee contract staff involved in development of complex & specialized programs: assign & prioritize work interview applicants & recommend hiring decisions evaluate staff performance review program & system documentation & test results monitor work progress orient & train new staff &/or recommend training seminars/classes for staff assist staff in resolving difficult computer problems & answer technical questions establish & enforce unit policies & procedures ensure programming standards are followed & conduct staff meetings.

Implement & manage ITIL practices with the agency: Ensure consistent service design (e.g. completes listing of services available to customers & processes to access the services; ensures ITS services are delivered per agreements) Oversee service operation & incident management (e.g. ensure single point of entry & exit for incidents & service requests restore operations as soon as possible based on Service Level Agreements (SLAs) confirm requests are fulfilled (e.g. service requests for information or software installs) work to resolve the Root Cause of incidents in order to prevent them from reoccurring.

Analyze & design large &/or complex computer systems; analyze user needs & existing functions; analyze hardware & software alternatives; review &/or write system documentation; review &/or develop system test data & procedures & oversee & monitor system test results &/or design data base files.

Provides technical computer assistance/information to users; troubleshoot & correct complex computer-related problems (e.g. data base design; major system errors); coordinate work between information technology specialists &/or analysts & data entry &/or production staff; contact &/or meet with users to discuss program/system plans revision &/or problems; work with all ITS management to ensure all customer SLAs & Operating Level Agreements between ITS groups are maintained; contact &/or meet with Ohio Department of Administrative Services computer representatives to coordinate data base storage computer operations &/or to exchange information; estimate time & cost for development &/or maintenance projects; attend training classes &/or seminars; read literature to keep abreast of & evaluate any emerging trends & technologies.

7 1/2 years (90 mos.)exp. commensurate with job duties to be performed & knowledges & skills required as outlined in approved position description on file for position to be filled as advertised in job posting; 12 months performing project management functions as defined in series purpose.

-Or completion of undergraduate core coursework in computer science or completion of undergraduate core coursework in any academic major which included at least one course in each of the following:advanced-level computer programming language (for example Cobol Delphi Java Powerbuilder Visual Basic Pl 1 SAS PCS Pacbase Full Visual Suite Designer 2000 Developer 2000 C C Visual C ECL or Visual Studio) logic-based mathematics data base concepts (for example Oracle Microsoft Access Paradox Sybase IMS DB DB2 Cache DMS or RDMS) computer systems analysis & design & basic data processing concepts; additional 5 1/2 years (66 mos.) exp. commensurate with job duties to be performed & knowledges & skills required as outlined in approved position description on file for position to be filled as advertised in job posting.; 12 mos. performing project management functions as defined in series purpose.

-Or equivalent of Minimum Class Qualifications For Employment noted above.

Job Skills: Information Technology


Required Experience:

Manager

Employment Type

Full-Time

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