Medical Assistant Team Leader

Join the Erie team! Motivated by the belief that healthcare is a human right we provide high quality affordable care to support healthier people families and communities. Erie delivers holistic care to help every member of the family stay healthy and active from infancy through adulthood. Since 1957 we have provided high-quality care to diverse patients most in need regardless of their insurance status immigration status or ability to pay.

Erie Family Health Centers a top workplace in Chicago and suburbs is looking for a valuable addition to our Medical Assistant team! In this role you will provide leadership and oversight to assigned group of medical assistants. Expectations include performing the responsibilities of a Medical Assistant as well as those appropriately delegated by the professional nursing staff and/or site director.

At Erie we are proud to provide competitive salaries high-quality health care plans generous time off benefits retirement benefits and more! Erie employees are eligible for Eries Full Benefits Package that includes Medical Dental Vision Life and Disability Insurance and Flexible Spending (FSA) for Health Care or Childcare. Retirement Programs: 401(k) program with Erie matching $0.50 for every $1.00 up to the first 5% of the employees biweekly salary. Annual Paid Time Off: starting at 15 days of PTO and 8 paid holidays. Competitive salary annual merit increases plus room for growth and career advancement.

*Compensation is based on each candidates experience skills and education within the range identified for the role. Candidates who meet the minimum requirements of the role will start at entry in the range. Any additional skills experience and education will be reflected in the compensation offered.

Main Duties & Responsibilities

• Supports a provider or providers for 100% of their day unless otherwise assigned by their supervisor.
• Collaborates with providers and nurses in the delivery of patient care.
• Provides direct patient care that is typical and within the scope of a medical assistant.
• Assigns and monitors duties and responsibilities of Medical Assistants. Fairly balances staff and clinic needs.
• Performs regular scheduled performance evaluations and 1:1 meetings with Medical Assistants.
• Partners with HCO Director on crucial conversations with their team
• Participates in the development and implementation of individual group and community education programs.

Education

• High School Diploma required.
• Two or more years experience as an MA required.
• At least one year of MA experience at Erie highly preferred
• Successful completion of Medical Assistant program required
• Certified or Registered by accredited agency preferred.

Skills and Knowledge

• Bilingual (Spanish) dependent on site and the patients served on that site. (May be required to communicate with and assist non-English/Spanish only speaking patients and/or guests.)
• CPR Certification must be current at all times
• Ability to effectively assess new and existing staff skills and competencies identify gaps and conduct necessary training.
• Ability to create/update standards that are measurable and objective and that can be used to track performance of medical assistant functions.
• Ability to utilize clinical systems reports and data to monitor effectiveness of staff equipment and processes.
• Ability to communicate effectively in speech and writing with individuals and groups.
• Ability to multitask and maintain a high level of organization for each task.
• Phlebotomy skills for adults infants and children
• Basic knowledge of pharmacology required for the scope of practice.
• Computer skills including ability to accurately enter health information into an electronic medical record

The Erie Advantage Pledge

WORKING TOGETHER FOR WHAT MATTERS MOST

Erie makes a pledge that all current and future employees can feel confident that:

• Our mission vision and values unite us.
• Our voices matter.
• We do things well.
• Our inclusive culture promotes balance and belonging.
• We find our career sweet spot at Erie.