Position Summary
The Martin Center Desk Assistant serves as a vital member of the university community providing essential support at the front desk of the University Center. This role involves welcoming and assisting students faculty staff and visitors with inquiries information and services. The Desk Assistant plays a key role in maintaining a positive and inclusive atmosphere within the University Center contributing to a seamless and efficient operation.
Essential Duties And Responsibilities
Answer phone calls to main line of university the Division on Student Affairs Residence Life and Student Engagement. Accurately direct calls to the proper location or take messages for appropriate personnel. Provide prompt friendly service to all customers (residents staff faculty parents and guests). Act as an information source about the department the University and the University Center. Communicate with one another and resume any tasks that were not completely during the previous shift. Cultivate and maintain good working relationships with staff faculty and students Participate in student leadership trainings and meetings as specified by supervisor. Adhere to all university policies and guidelines. Encourage and support students student organizations departments and academic programs on events that benefit the student community and align with the colleges mission.