Receptionist & Admin Assistant

Do you have a passion for providing excellent front-of-house customer service combined with strong administrative skills

Would you enjoy working in a hostel where homeless and vulnerable people are supported to achieve independence

Do you want to be part of a friendly team

We promise that your work with us will be valued and that you will be treated with respect.

We may interview candidates on a rolling basis so please dont delay applying!

Location and travel: High Wycombe. Ownership of a car would be beneficial (though not essential) since public transport is limited.

Benefits:

Here at OneYMCA we take pride in looking after our colleagues as we know our people are the driving force behind our success. Therefore alongside competitive pay and a fulfilling and supportive work environment we offer various staff benefits including:

Opportunity to accrue additional leave up to 5 days
Many learning and career development opportunities with paid and tailored training
Free Employee Assistance Programme 24/7 including access to counselling and GP services
Employer contributory pension scheme
Good maternity and paternity leave
Compassionate leave
Health and wellbeing opportunities
Opportunities to volunteer with different parts of the organisation through Mission 25 program
Employee Discount scheme on brands travel groceries and more

Be part of a user-friendly responsive reception service providing a high quality front of house service to residents visitors and staff.

Process cash and card transactions for residents visitors course bookings.

Be responsible for front of house administration assistance including post phone emails.

Maintain and update the housing management software and records.

Provide good quality efficient and effective administration support to the Housing team.

Before applying please read the job description for a full understanding of the role. If you are reading on a third-party website please browse to the vacancy listing for this role on One YMCAs website where you will find this document.

We may interview on a rolling basis so please dont delay applying.

When applying please state your notice period or the earliest date you could start.

This post requires an Enhanced DBS check.

This is a Full Time role.

Hours per week: 37.5

Working Pattern: Shifts between 0800 - 2200 hours on a rota which will including weekend working
This is a Full Time role.
Hours per week: 37.5
Working Pattern: Shifts on a rota between 0800 - 2200 including weekends and some bank holidays

One YMCA and its subsidiaries the Early Childhood Partnership (ECP) and Signpost are on an exciting journey to double our impact by 2025. We are over half way through an exciting new strategy launched in the first hour of the new decade via email where all staff and volunteers were invited to put themselves forward to apply and attend an intensive three-day Kickstarter Event.

By the end of these three days there was a brilliantly multi-faceted set of themes and ideas which formed the starting point for the rest of the Mission 25 process to build on. The aim of Mission 25 is to give every staff member and volunteer the opportunity to play their part in shaping the strategy to do more and better together so that we double our impact by 2025. We deliver a vast array of services across Herts Beds and Bucks that reach over 135000 individuals annually.

These include:

• Provision of over 700 units of accommodation for homeless people
• Move on accommodation for individuals moving onto independent living
• Housing and practical/emotional support for young asylum seekers
• Community HUBs hosting a range of activities and meeting space hire
• Childcare provision in Hertfordshire
• Family support through a network of childrens and family centres covering Hertfordshire and Bedford
• Therapeutic and non-therapeutic support for male and female victims of domestic abuse and their children
• Independent sexual violence services across Bedfordshire Luton and Hertfordshire
• Domestic abuse perpetrator reform programmes across Bedfordshire
• Youth services offering emotional wellbeing support and youth club opportunities for 11-19 year olds alongside our National Airplay programme funded by the RAF Benevolent Fund
• A community gym where everyone can enjoy the benefits of physical exercise Our values remain at the forefront of how we operate as a charity and it is important to us that all staff and volunteers can fully buy in to our ethos.