Job Description
Position: ServiceNow System Administrator
Resume Due Date: Friday August 01 2025 (5:00PM EST)
Number of Vacancies: 1
Level: MP5
Pay Rate - $70-$90/hr INC
Duration: 14 Months
Hours of work:35
Location: CHQ (Hybrid 3 days remote)
Job Overview
- A ServiceNow Systems Administrator is responsible for managing and maintaining an organizations ServiceNow platform to ensure smooth operation performance
- Core Technical Responsibilities
- Platform Administration: Maintain the health performance and integrity of the ServiceNow platform. User and Role Management: Manage user accounts roles and access controls.
- Incident Problem and Change Management: Support ITIL processes like Incident Problem Change Request and Release Management .
- CMDB Management: Maintain the Configuration Management Database (CMDB) and ensure data accuracy using Discovery tools.
- Customization and Configuration: Create and manage workflows business rules UI policies client scripts and custom applications.
- Integration Support: Assist with integrations between ServiceNow and other systems using APls and web services. Support ATF framework
Qualifications
- Minimum of 3 years of hand on experience solid understanding of CMDB
- Must possess great communication skills
- Flow Designer IntegrationHub Performance Analytics
- Familiar with ITSM/HRSD/SAM/HAM/ITOM/ITAM/SPM modules must have exposure to multiple modules
- ServiceNow Platform Expertise: Understanding of core modules like Incident Problem Change CMDB and Service Catalog. Scripting: Proficiency in JavaScript is essential; knowledge of HTML CSS and AngularJS is a plus.
- Database Concepts: Familiarity with relational databases and data structures. ITIL Framework: Understanding of ITIL processes; ITIL certification is often a plus.
- Security and Access Control: Knowledge of roles ACLs and user permissions in ServiceNow. Integration Skills: Experience with REST/SOAP APls and third-party integrations
Required Experience:
Unclear Seniority