Sr. Manager, Delivery Experience
Sr. Manager, Delivery Experience
Posted on :
26-07-2025
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1 Vacancy
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Job Description
Are you an innovative builder ready to transform Amazons customer shopping experience Then we have the right role for you!
For millions of customers worldwide the Amazon name is synonymous with fast delivery providing those customers with innovative ways to get what they want and need now enabling the choices they make on every order every day. We are pioneers in retail invention and we tackle enormous technical challenges to ensure rapid fast delivery.
You will lead a team of product managers and establish the vision and roadmap across the customer journey (pre-purchase and post-purchase). Your responsibilities will include setting the CX vision establishing pricing strategies and collaborating with tech partners to develop scalable solutions. You will work with senior leaders across multiple VP orgs (e.g. Ops SCOT Pricing Marketing etc) to set a comprehensive vision. You will also create experimental frameworks analyze results and structure scalable programs across diverse customer use cases and touch points.
As an effective communicator you will engage with S-TEAM leadership through both written and verbal communications. Your track record should show success in complex product launches making high judgement decisions fostering strong partnerships advocating for customers and influencing partner teams. You need to be comfortable with ambiguity and thrive in a fast pace start up environment.
- 6 years of team management experience
- Bachelors degree
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience delivering consumer software products and services in a high growth environment
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $178100/year in our lowest geographic market up to $307900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
For millions of customers worldwide the Amazon name is synonymous with fast delivery providing those customers with innovative ways to get what they want and need now enabling the choices they make on every order every day. We are pioneers in retail invention and we tackle enormous technical challenges to ensure rapid fast delivery.
You will lead a team of product managers and establish the vision and roadmap across the customer journey (pre-purchase and post-purchase). Your responsibilities will include setting the CX vision establishing pricing strategies and collaborating with tech partners to develop scalable solutions. You will work with senior leaders across multiple VP orgs (e.g. Ops SCOT Pricing Marketing etc) to set a comprehensive vision. You will also create experimental frameworks analyze results and structure scalable programs across diverse customer use cases and touch points.
As an effective communicator you will engage with S-TEAM leadership through both written and verbal communications. Your track record should show success in complex product launches making high judgement decisions fostering strong partnerships advocating for customers and influencing partner teams. You need to be comfortable with ambiguity and thrive in a fast pace start up environment.
- 6 years of team management experience
- Bachelors degree
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience delivering consumer software products and services in a high growth environment
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $178100/year in our lowest geographic market up to $307900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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