Geneva Set-up & Admin
Geneva Set-up & Admin
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1 Vacancy
Job Description
Position: Geneva Set-up & Admin
Location: Stamford CT (3-4 days onsite)
Duration: 6 Months Contract
Scope:
- Vendor System Admin:
- Installation & Setup: Deployment and configuration
- System Upgrades Execute software upgrades apply patches to maintain production stability
- Ongoing Support Monitor system performance Provide technical assistance and coordinate with vendors for advanced troubleshooting
- Security & Access Management Implement and manage user roles permissions and security protocols
- Performance Monitoring & Optimization Continuously evaluate Vendors performance and optimize configurations for better efficiency
- Data Backup & Recovery Establish and maintain backup strategies to ensure data integrity and swift recovery in case of failures.
- Documentation & Knowledge Sharing Maintain comprehensive documentation of system configurations changes and troubleshooting procedures.
- Vendor Technical Relationship:
- Vendor Contact Mapping: Maintain a directory of key vendor technical and support contacts including roles responsibilities and availability.
- Escalation Framework: Understand and document the vendors escalation matrix including SLAs escalation timeframes and contact paths for issue resolution.
- SLA Monitoring: Regularly review vendor performance against agreed Service Level Agreements (SLAs) and report on compliance or deviations.
- Change Coordination: Coordinate planned changes (patches upgrades configuration changes) with vendor teams to ensure alignment with internal change management processes.
- Incident Postmortem Reviews: Participate in root cause analysis and post-incident reviews with the vendor to prevent recurrence and improve support efficiency.
- Roadmap Awareness: Stay informed about the vendors product roadmap planned deprecations and upcoming features to prepare internal systems accordingly.
- Level 1 Enterprise Application Support:
- Broker File Monitoring: Monitoring and working with Brokers on File delays
- Operating System Basic monitoring: Space CPU Memory utilization
- Database Basic Monitoring: Space Query delays Indexes Reorg
- Job & Process Monitoring: Monitor scheduled application jobs and batch processes identify failures or delays.
- User Access Requests: Handle basic application user access requests permission changes and related inquiries per defined procedures.
In general below are the required skills but for now Geneva experience will be of great value:
- Terraform Scripting Experience with Infrastructure as Code (IaC) to automate deployments
- Linux Administration Strong knowledge of Linux-based environments
- AWS Knowledge Proficiency in managing cloud-based infrastructure
- SQL Server Experience in database administration and query optimization
- Windows Install/Config & Maintenance Hands-on experience in Windows system administration
- Security Updates & Backups Ability to implement security patches and backup solutions
Thanks
Naveen Samilla
Momento USA Exceeding Customer Expectations
440 Benigno Blvd Unit#A 2nd Floor. Bellmawr NJ 08031
Interstate Business Park
Tel : Direct : / Ext 1016 ;Fax:
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Employment Type
Full-time
