The Care Coordinator will support the clinic and physician care team by providing administrative and patient care services.
This is a full-time position working M-F from 8:30 am - 5:00 pm out of our Edina location.
Colon & Rectal Surgery Associates is an operating division of Infinite Health Collaborative (i-Health) a group of local medical practices owned and led by its physicians on a mission to give patients more control over their healthcare.
Essential Functions:
- Schedule patient surgeries colonoscopies diagnostic tests and appointments
- Coordinate with other specialty groups to schedule complex surgical cases
- Utilize strong communication problem solving skills and attention to detail to maximize physician schedule for efficiency
- Provide follow up to patient inquiries contacting provider as necessary
- Obtain authorization requirements per insurance guidelines
- Coordinate the transmission and acquisition of patient records
- Any and all other duties as assigned
Education and Experience Requirements:
- High school diploma/GED or equivalent
- 1-3 years recent experience scheduling surgical procedures in a clinic/hospital or out-patient surgery center
- Superior communication skills (verbal and written) & organizational skills; ability to manage multiple priorities & facilitate efficient patient/workflow within the clinic.
- Experience with Allscripts EMR a plus!
- Basic knowledge of anatomy physiology medical terminology & medical clinic flow strongly preferred
Benefits & Compensation:
- Actual starting pay will vary based on education skills and experience.
- We offer a comprehensive Medical Dental & Vision Plan Maternity Bundle 401K with Profit Sharing Tuition Reimbursement Gym & Car Rental Discounts - to learn more clickhere.
Essential Requirements:
Ability to:
- Comply with company policies procedures practices and business ethics guidelines.
- Complete job required training.
- Comply with all applicable laws and regulations (e.g. HIPAA Stark OSHA employment laws etc.)
- Demonstrate prompt and reliable attendance
- Work in the clinic during business hours
- Travel independently throughout the clinic (which may include movement from floor to floor); frequent bending lifting standing stooping or sitting for long periods of time may be required
- Work at an efficient and productive pace handle interruptions appropriately and meet deadlines
- Communicate and interact in a respectful and professional manner
- Prioritize workload while being flexible to meet the expectations of the daily operations
- Apply principles of logical thinking to define problems establish facts and draw valid conclusions
- Understand and execute a variety of instructions
- Effectively operate equipment and communicate on and operate the phone system
- Work independently with minimal supervision
- Travel to other work locations if required
Performance Expectations i-Healths Core Values:
- Integrity- Do the right thing and take responsibility for what you do and say
- Service - Consistently contribute to deliver an exceptional experience
- Quality - Act with high purpose committed effort and skillful execution to exceed expectations
- Innovation- Identify progressive solutions that improve service teamwork efficiency and/or effectiveness
- Teamwork - Be a part of the whole; support each other positively
Environmental Conditions:
Notes:
Required Experience:
IC