Loan Officer Assistant
Loan Officer Assistant
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Loan Officer Assistant Job Summary
Our Mount Pleasant SC Commercial Team is looking for a Loan Officer Assistant to join our Team!
This is a Great Opportunity for a talented individual to work & support a seasoned Commercial Lending team with a growing loan portfolio in the Mount Pleasant SC market. This role will assist lenders and customers by providing operational and administrative support including but not limited to preparing loan documentation for new and renewed commercial loans accurately to ensure the loan closing process is seamless. The LOA also obtains & reviews required documents and provides exceptional customer service in assisting customers with questions on the loan process loan payments and billing statements.
Our Mount Pleasant SC Team delivers a high level of accuracy in task completion timely responses and superior service. This is vital to ensure internal and external customer service compliance with Regulations and First Reliance Bank policies and procedures. We are community leaders because people trust us to handle their financial transactions with the utmost care and attention to detail.
LOA Duties and Responsibilities:
- Prepares loan documentation for new and renewed business loans through Laser Pro.
- Prints and reviews documents and delivers to officer for closing.
- Delivers closing instructions and loan documents to attorneys office for real estate closings.
- Notifies Main Office of real estate loan closings scheduled.
- Reviews required documents such as title binders insurance HUD statements etc. received from attorney for accuracy and completeness and forwards to the Main Office.
- Maintains files within the department.
- Processing of loan payments and payoffs.
- Reviews loan in process account daily to ensure prompt posting of loans and advances.
- Reviews posted loans and advances for accuracy.
- Assists customers with any loan issues regarding payments new loans interest rates and billing statements.
- Prepares various loan reports for management.
- Assist with clearing documentation exceptions in a timely manner.
- Assists business banker(s) with developing customer relationships.
- Identifies deposit gathering opportunities and communicates them with the business banker.
- Supports business banking team with reporting.
- Opens deposit accounts when required.
- Acts as the primary contact and central information source for the
- customer after the initial sale of loan or deposit.
- Takes ownership for customer problems/situations and ensures that they are resolved and that customer is satisfied.
- Expert knowledge and capability in customer problem resolution.
- Expert knowledge of FRB products and service.
- Expert knowledge of FRB community participation to be able to respond to customer inquiries.
LOA Requirements and Qualifications:
- Two-year associates degree or comparable education and/or experience.
- Two years of similar or related experience.
- Strong customer service skills.
- Ability and desire to interact and contribute in a team environment.
- Solid computer knowledge including Microsoft Office Jack Henry LaserPro LoanVantage and Onboard Deposit software.
- Strong attention to detail
Required Experience:
Unclear Seniority
Employment Type
Full-Time
