Warehouse Operations & Distribution Manager

• Warehouse/Refurbishment Lab Management (30%)
• Sort label and log all incoming and outgoing inventory.
• Support efficiency building including creating new standards of procedure and tracking mechanisms.
• Manage the data erasure and destruction process for all data-bearing devices in the lab.
• Repair troubleshoot recondition and re-image desktop and laptop computers.
• Provide technical support for students and families via phone text email and in-person including making house calls to troubleshoot internet service.
• Manage and schedule repair and exchange appointments for families and students.
• Support the development and implementation of a new inventory management system.
• Warehouse organization and maintenance including general cleanliness.
• Work with vendors to schedule recycling pick-ups and deliveries.

• Prepare and attend Computer Drive-Thru Distributions and Saturday Computer Adoption sessions.
• Be aware of all session dates and locations 3-4 weeks in advance of session delivery.
• Check warehouse inventory and ensure the refurbishment lab has the necessary stock to complete the order for how many of computers needed at each upcoming session and the correct number of training devices is prepared.
• Quality check completed items for cleanliness and quality standards for distribution.
• Load the order of computers and accessories onto the vehicle being taken to the session as well as all necessary equipment for training at the session.
• Pull the trailer or drive the vehicle to the session site - arriving no later than 30 minutes before set up help unload training equipment and set up the session classroom set up computers for distribution at the end of the session and lead volunteers as available to support.
• Bring the vehicle and trailer with training equipment and remaining unused supplies back to the warehouse post-session.
• Remove any devices that were not working (training or otherwise) and put them into the refurbishment lab for repairs.
• Follow up on any technical and troubleshooting calls made after the session.

• Responding to requests for pick-ups or questions from partner organizations within 24 hours to schedule a pick-up.
• Booking and picking up the right truck and equipment needed to execute the pick-up.
• Practicing good health and safety practices is used in picking-up loading picking up loading and unloading equipment.
• Securing equipment for transportation.
• Completing proper documentation with copies given to the donor and brought to Development for acknowledgment letters.
• Communicating any required certificates of erasure with refurbishment lab staff and the Vice President of Site Operations
• Explaining the donation and refurbishment process properly to partners as well as the impact of their gift on the community.
• Unloading sorting inventorying and storing equipment on return to the warehouse in a way that it can be easily identified and usable equipment will remain safe and undamaged.

• Manage and complete preventative care activities for the warehouse and general facilities maintenance.
• Work with the building manager to contact repair and maintenance companies as directed and necessary.
• Keep warehouse and office spaces in good working order as needed.
• Other duties as assigned.

• HS Diploma or GED
• Minimum 2 years working in a warehouse operations role
• Minimum 2 years of demonstrable experience in inventory management facilities and vendor management

• Strong interpersonal and communication skills are a must this role will have an external-facing component
• Eager to work in a fast-paced small nonprofit environment with the opportunity to work across all departments
• Strong interest in technology and STEM education fields as well as a commitment to working in the nonprofit and or youth development field.
• Collaborative results-oriented positive and energetic team player who is highly organized and detail-oriented with excellent problem-solving skills.
• Must be able to lift to 50lbs 10 to 15 times per day.
• Must be able to drive a 10-26-foot box truck
• High-level relationship-building skills
• Strong verbal and written communication skills
• Commitment to mission-driven work
• Solid professional and ethical judgment

• Employer paid medical contributions up to $7015.20 annually.
• Employer paid short-term disability and basic life insurance.
• Two fully paid medical plan options for employee-only coverage.
• Up to 4% 401K employer match
• Generous above-market leave policies including 17 company-paid holidays 80 hours minimum
• of PTO (and 48 hours of paid sick leave each calendar year with increases from 3 years of
• service and longer).

Required Experience:

Manager