The role
Job Purpose Summary
- The Global eBilling Team is responsible for the processing monitoring and exception handling of the firms bill to the client on an eBilling intermediary. The role is responsible for ensuring that the ledes file for the invoices submitted successfully to the client via intermediary within the defined SLA.
- This requires validation of the bills failure reasons analyzing rejection reasons and resolving subsequent issues that pose a barrier to successful submission of the ledes files.
- The role demands to work collaboratively with client teams intermediary support team and global offices.
Key responsibilities
- Allocated task completion within the turn around time.
- Working with clients teams and firms global offices to enable successful ledes file uploading across the various eBilling platform.
- Review existing or incoming bills for accuracy and compliance as per clients guidelines.
- Escalate issues to the supervisor.
- Ensure continuous improvement & best practice is adhered to.
Qualifications :
Your experience
- Strong verbal and written communication skills with the ability to discuss complex issues with a varied audience including clients and global offices.
- Enthusiastic self-starter/self-learner flexible and adaptable.
- At least three years of eBilling experience gained within a professional services firm.
- Experience of working in a billing / revenue department of a law firm.
- Ability to read and troubleshoot LEDES eBill file formats and experience of working with eBillingHub is essential.
- Advanced experience of eBilling systems in the market such as CT TyMetrix Mitratech Collaborati Ascent Legal Tracker Passport/Datacert Corridor Brightflag BillingPoint and eBillingHub etc.
- Working knowledge of global law firm finance processes and procedures.
- Basic knowledge of the tax rules and regulations from a revenue and billing perspective would be an advantage.
Additional Information :
Equal Opportunities
At Clifford Chance we understand that our true asset is our people. Inclusion is good for our team and their families our firm and society.
We are committed to treating all employees and applicants fairly and equally regardless of their gender gender identity and expression marital or civil partnership status race colour national or ethnic origin social or economic background disability religious belief sexual orientation or age. This applies to recruitment and selection terms and conditions of employment including pay promotion training transfer and every other aspect of employment.
We have a variety of flourishing employee networks. These networks are a place for colleagues to share experiences and advocate for change wherever they see an opportunity for improvement.
Our goal is to deliver an equality of opportunity an equality of aspiration and an equality of experience to everyone who works in our firm.
Find out more about our inclusive culture here
#LI-Hybrid
Remote Work :
No
Employment Type :
Full-time