Strategic Account Manager
Strategic Account Manager
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Job Description
is seeking a StrategicAccount Manager based in Seattle to take ownership of a critical client relationship. This is a client growth and partnership opportunity for someone who thrives on building trusted executive relationships and driving measurable impact through strategic account expansion.
As the primary point of contact for a major global client you will be responsible for growing revenue within the account identifying new business opportunities facilitating Quarterly Business Reviews (QBRs) and ensuring we remain a trusted value-adding partner.
Key Responsibilities:
- Account Ownership & Growth:
Own the overall client relationship and revenue growth strategy for a key enterprise account with full accountability for hitting and exceeding revenue targets. - Strategic Partnership Development:
Deepen client relationships by understanding their evolving needs and aligning multilingual data solutions and AI technologies (ML NLP GenAI LLMs) to support their goals. - Opportunity Identification:
Actively identify and qualify upsell and cross-sell opportunities to expand the scope of services leveraging internal expertise and innovation managing targets/quotas for growth. - Quarterly Business Reviews (QBRs):
Lead regular QBRs to communicate progress gather feedback align on priorities and demonstrate business impact. - Executive Engagement:
Build relationships at multiple levels of the client organization including key decision-makers and stakeholders. - Cross-functional Collaboration:
Partner closely with internal teams including delivery solutions product and marketing to ensure client needs are met and expectations exceeded. - Revenue Reporting & Forecasting:
Track and report on revenue performance pipeline opportunities and strategic initiatives using CRM and sales tools.
Qualifications:
- 5 years of experience in account management enterprise sales or client successpreferably in the data AI or multilingual services space.
- Proven track record of growing large strategic accounts and exceeding revenue targets.
- Exceptional relationship management and consultative selling skills.
- Strong understanding of AI-driven technologies (ML NLP GenAI LLMs) and how they apply to enterprise data needs is a strong asset.
- Experience running QBRs and engaging with C-level executives.
- Excellent communication presentation and negotiation skills.
- Self-motivated resourceful and comfortable working in a fast-paced evolving environment.
- Candidate must be based in Seattle.
Join and be part of our growth in providing innovative multilingual data solutions to global enterprises.
Required Experience:
Senior IC
Employment Type
Full-Time
